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MANGT 535 Interpersonal and Group Behavior (3 credits): A human relations-based course that identifies the significant challenges that managing individuals on project teams represents.
Prerequisite or co-requisite: MANGT 510
Note: Students who have completed a master's degree (M.S., M.A., or M.B.A.) are not permitted to transfer credits from that degree into another master's degree at Penn State.
Overview
The course will discuss the behavioral components of effective team development and interpersonal relationships. In addition, it requires students to develop a team-based outlook to the process of effectively managing projects. During your study, it is expected that you will draw on your own work experiences to further enhance your understanding of the subject matter.
- The course has an established start and end date and you will interact with other students throughout the course.
- The course consists of a textbook, a videotape, and course content lessons.
- The course contains 12 lessons and a non-proctored essay final exam.
So how are we going to do this?
During the first week of the course you will meet your instructor and fellow delegates at a virtual orientation session. At the end of the course, you will take an online non-proctored essay based exam.
Throughout the course you may study the material at your own pace, meaning that you will be able to read and work through this information at a rate that works best for your learning style. However, there is a suggested pace found in the course schedule, below.
What will be expected of you, the student?
As a student in this course, you are expected to read the material on the course website and textbook, and complete any self-assessments and any coursework assignments. You may work through this course at your own pace, but at each stage, you should:- conscientiously read and reflect on the material
- ask questions (via the Web, e-mail, phone, or in person) of your instructor and fellow delegates on issues you don't understand
- complete any coursework assignments as outlined in this Syllabus
- attend all E-Live! sessions
- prepare for your exams.
Objectives
This course will introduce you to the diverse challenges that come with managing people within the project management setting. Project management, for all its sophisticated technical advances, still remains essentially a people management challenge with all that term implies, including motivation, leadership, conflict management, negotiation, and so forth. MANGT 535, Interpersonal and Group Behavior, shines the spotlight directly on these processes.
By the end of this course, you should be able to:
- understand and integrate the material regarding the human factor in project performance,
- develop an appreciation for the behavioral complexities involved in successfully managing projects in modern organizations,
- understand how project management requires a blend of both technical and behavioral skills,
- develop and use a structured interview,
- prepare and deliver a performance evaluation,
- develop and use effective rewards with your project team, and
- apply this course material into the program's body of knowledge on project management.
Materials
The following materials are required and must be purchased from MBS Direct:
- Gibson, J. L., Ivancevich, J. M., Donnelly, Jr., J. H., and Konopaske, R. (2006). Organizations: Behavior, Structure, Processes. 12th Edition. Boston, MA: McGraw-Hill/Irwin. ISBN: 0072987170.
Most World Campus courses require that students purchase materials (e.g., textbooks, specific software, etc.). To learn about how to order materials, please see the Course Materials page. You should check LionPATH approximately 3–4 weeks before the course begins for a list of required materials.
Many of the University Libraries resources can be utilized from a distance. Through the Libraries website, you can
- access magazine, journal, and newspaper articles online using library databases;
- borrow materials and have them delivered to your doorstep—or even your desktop;
- get research help via email, chat, or phone using the Ask a Librarian service; and
- much more.
You must have an active Penn State Access Account to take full advantage of the Libraries' resources and service. The Off-Campus Users page has additional information about these free services.
Technical Specifications
For this course we recommend the minimum World Campus technical requirements listed below:
| Operating System | Windows Vista, Windows 7, Windows 8*; Mac OS X 10.5 or higher *Windows 8 support excludes the tablet only RT version |
|---|---|
| Processor | 2 GHz or higher |
| Memory | 1 GB of RAM |
| Hard Drive Space | 20 GB free disk space |
| Browser | We recommend the latest ANGEL-supported version of Firefox or
Internet Explorer. To determine if your browser fits this criterion,
and for advice on downloading a supported version,
please refer to the following ITS knowledge base article: Supported Browsers and Recommended Computers.
Note: Cookies, Java, and JavaScript must be enabled. Pop-up blockers should be configured to permit new windows from Penn State websites. Due to nonstandard handling of CSS, JavaScript and caching, older versions of Internet Explorer (such as IE 6 or earlier) do not work with our courses. |
| Plug-ins | Adobe Reader [Download from Adobe]
Flash Player (v7.0 or later) [Download from Adobe] |
| Additional Software | Microsoft Office (2007 or later) |
| Internet Connection | Broadband (cable or DSL) connection required |
| Printer | Access to graphics-capable printer |
| DVD-ROM | Required |
| Sound Card, Microphone, and Speakers | Required |
| Monitor | Capable of at least 1024 x 768 resolution |
If you need technical assistance at any point during the course, please contact the Service Desk.
For registration, advising, disability services, help with materials, exams, general problem solving, visit World Campus Student Services!
Course Requirements and Grading
| Item | Number/Description | Number of Points |
|---|---|---|
Quizzes |
4 @ 100 points each | 400 points |
Participation |
Includes E-Live! sessions and discussion forums | 50 points |
Final Exam |
1 @ 100 points | 100 points |
Total |
550 points | |
95-100 |
A |
94-93 |
A- |
92-91 |
B+ |
90-87 |
B |
86-85 |
B- |
84-83 |
C+ |
82-77 |
C |
76-69 |
D |
Below 69 is an F |
Please refer to the University Grading Policy for Graduate Courses for additional information about University grading policies. If, for reasons beyond the student's control, a student is prevented from completing a course within the prescribed time, the grade in that course may be deferred with the concurrence of the instructor. The symbol DF appears on the student's transcript until the course has been completed. Non-emergency permission for filing a deferred grade must be requested by the student before the beginning of the final examination period. In an emergency situation, an instructor can approve a deferred grade after the final exam period has started. Under emergency conditions during which the instructor is unavailable, authorization is required from one of the following: the dean of the college in which the candidate is enrolled; the executive director of the Division of Undergraduate Studies if the student is enrolled in that division or is a provisional student; or the campus chancellor of the student's associated Penn State campus.
For additional information please refer to the Deferring a Grade page.
Course Schedule
| Introduction via E-Live | |
|---|---|
| The E-Live session is an introduction to the course presented by the course instructor. | |
| Timeframe: |
Week 1 |
| Assignments: |
|
| Lesson 1: Organizational Behavior and Individual Differences | |
|---|---|
| Timeframe: |
Week 1 |
| Assignments: |
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| Lesson 2: Perception and Attitude | |
|---|---|
| Timeframe: |
Week 2 |
| Assignments: |
|
| Lesson 3: Motivation Parts 1-7 | |
|---|---|
| Timeframe: |
Week 3 |
| Assignments: |
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| Lesson 3 continued: Motivation--Parts 8-11 | |
|---|---|
| Timeframe: |
Week 4 |
| Assignments: |
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| Lesson 4: Motivation and Quiz 1 | |
|---|---|
| E-Live Session – Bring hard copies of the 3 models provided in Lesson 4 to the session. | |
| Timeframe: |
Week 5 |
| Assignments: |
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| Lesson 5: Groups | |
|---|---|
| Timeframe: |
Week 5 |
| Assignments: |
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| Lesson 6: Team Building | |
|---|---|
| Timeframe: |
Week 6 |
| Assignments: |
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| Lesson 7: Team Building | |
|---|---|
| Timeframe: |
Week 7 |
| Assignments: |
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| Lesson 8: Communications and Quiz 2 | |
|---|---|
| Timeframe: |
Week 8 |
| Assignments: |
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| Lesson 9: Power and Influence | |
|---|---|
| Timeframe: |
Week 9 |
| Assignments: |
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| Lesson 10: Implementing Change and Quiz 3 | |
|---|---|
| Timeframe: |
Week 10 |
| Assignments: |
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| Lesson 11: Recruiting and Selecting Team Members | |
|---|---|
| Timeframe: |
Week 11 |
| Assignments: |
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| Lesson 12: Performance Appraisal, Quiz 4, and Final Exam | |
|---|---|
| Timeframe: |
Week 12 |
| Assignments: |
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Formal instruction will end on the last day of class. Provided that you have an active Penn State Access Account user ID and password, you will continue to be able to access the course materials for one year, starting from the end date of the academic semester in which the course was offered (with the exception of library reserves and other external resources that may have a shorter archival period). After one year, you might be able to access the course based on the policies of the program or department offering the course material, up to a maximum of three years from the end date of the academic semester in which the course was offered. For more information, please review the University Course Archival Policy.
Note: If you are planning to graduate this semester, please communicate your intent to graduate to your instructor. This will alert your instructor to the need to submit your final grade in time to meet the published graduation deadlines. For more information about graduation policies and deadlines, please go to the Graduation Information on the My Penn State Online Student Portal.Academic Integrity
According to Penn State policy G-9: Academic Integrity , an academic integrity violation is “an intentional, unintentional, or attempted violation of course or assessment policies to gain an academic advantage or to advantage or disadvantage another student academically.” Unless your instructor tells you otherwise, you must complete all course work entirely on your own, using only sources that have been permitted by your instructor, and you may not assist other students with papers, quizzes, exams, or other assessments. If your instructor allows you to use ideas, images, or word phrases created by another person (e.g., from Course Hero or Chegg) or by generative technology, such as ChatGPT, you must identify their source. You may not submit false or fabricated information, use the same academic work for credit in multiple courses, or share instructional content. Students with questions about academic integrity should ask their instructor before submitting work.
Students facing allegations of academic misconduct may not drop/withdraw from the affected course unless they are cleared of wrongdoing (see G-9: Academic Integrity ). Attempted drops will be prevented or reversed, and students will be expected to complete course work and meet course deadlines. Students who are found responsible for academic integrity violations face academic outcomes, which can be severe, and put themselves at jeopardy for other outcomes which may include ineligibility for Dean’s List, pass/fail elections, and grade forgiveness. Students may also face consequences from their home/major program and/or The Schreyer Honors College.
How Academic Integrity Violations Are Handled
World Campus students are expected to act with civility and
personal integrity; respect other students' dignity, rights, and
property; and help create and maintain an environment in which all
can succeed through the fruits of their own efforts. An environment
of academic integrity is requisite to respect for oneself and
others, as well as a civil community.
In cases where academic integrity is questioned, the Policy on Academic Integrity indicates that procedure requires an instructor to inform the student of the allegation. Procedures allow a student to accept or contest a charge. If a student chooses to contest a charge, the case will then be managed by the respective college or campus Academic Integrity Committee. If that committee recommends an administrative sanction (Formal Warning, Conduct Probation, Suspension, Expulsion), the claim will be referred to the Office of Student Accountability and Conflict Response.
All Penn State colleges abide by this Penn State policy, but review procedures may vary by college when academic dishonesty is suspected. Information about Penn State's academic integrity policy and college review procedures is included in the information that students receive upon enrolling in a course. To obtain that information in advance of enrolling in a course, please contact us by going to the Contacts & Help page .
Policies
[an error occurred while processing this directive]For information about additional policies regarding Penn State Access Accounts; credit by examination; course tuition, fees, and refund schedules; and drops and withdrawals, please see the World Campus Student Center website.
Disclaimer: Please note that the specifics of this Course Syllabus are subject to change, and you will be responsible for abiding by any such changes. Your instructor will notify you of any changes.
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