Course Syllabus

MGMT 321 Leadership and Motivation (3): Applies organizational behavior theories, concepts, and skills to leading and motivating individuals and groups. Prerequisite: B A 304, MGMT 100, or MGMT 301; or 3 credits of psychology, sociology, or cultural anthropology.


Overview | Structure| Objectives | Materials | Library Resources | Technical Requirements | Proctors | Course Schedule | Grading | How to Frame Your Responses | Academic Integrity | Accomodating Disabilities | Additional Policies

Overview

This course, Leadership and Motivation, applies organizational behavior theories, concepts, and skills to leading and motivating individuals and groups. Organizational behavior is the study of human behaviors, attitudes, and performance in organizations. Because of the complexity of working in organizations, understanding the behavior of individuals and groups is an essential part of managing. Since this field is not simple or static, it takes an interdisciplinary approach, building upon areas such as psychology, sociology, anthropology, and other fields. The dynamic nature of working with and understanding others makes this an interesting, exciting, and challenging subject.

Since all individuals will work in various group and organizational settings throughout their lives, the study of organizational behavior is important. Whether you are working or are involved in a Fortune 500 corporation, a civic service organization, book club, athletic team, or a family setting, there will be behaviors, actions, and interactions that will influence the performance of each individual and of the organization as a whole.

For managers, understanding and implementing the concepts of organizational behavior through various competencies should lead to higher performance, satisfaction, and motivation on the part of employees. In our own personal life, comprehension of these concepts will lead to greater understanding and insight regarding the behavior and activities of ourselves, other individuals, and groups with which we interact.

While the study of individual and group behaviors dates back hundreds of years, research in this area continues to unveil new theories and concepts. In order to help you understand the behavior of individuals and groups, these current theories and concepts will be presented and discussed. This knowledge should add to the material you have acquired in previous management-related courses and provide you with better skills to deal with individuals in a variety of organizational settings.

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Course Structure

Management 321 contains an introductory lesson in which you are asked to provide some information to help me get to know you, 12 content lessons (each with a required lesson assignment that you are to submit for evaluation), one mid-course exam, and a final exam, for a total of 15 submissions. Each content lesson has these components:

This course also requires that you access Penn State library materials specifically reserved for this course. To access these materials, click on the Library Reserves link under the Resources tab. The following materials have been reserved: "What it Takes to be Great" (Lesson 7) and "Leadership: What Every Manager Should Know" (Lesson 10).

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Course Objectives

The primary objective is to help each student formulate and develop his or her own insight and reasoning into organizational behavior and the processes of dealing with individuals and groups of individuals. To accomplish this objective, the focus of this class will be directed toward both (1) theory – especially those which help explain and predict individual, group, or organizational responses, and (2) practice – i.e., the vicarious application of theory to practical problems. The specific objectives for the course are:

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Required Course Materials

Most World Campus courses require that students purchase materials (e.g., textbooks, specific software, etc.). To learn about how to order materials, please see the Course Materials page. You should check LionPATH approximately 3–4 weeks before the course begins for a list of required materials.
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Library Resources

Many of the University Libraries resources can be utilized from a distance. Through the Libraries website, you can

You can view the Online Students' Library Guide for more information.

You must have an active Penn State Access Account to take full advantage of the Libraries' resources and services. Once you have a Penn State account, you will automatically be registered with the library within 24–48 hours. If you would like to determine whether your registration has been completed, visit the Libraries home page and select  My Account.

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Technical Specifications

Technical Requirements
Operating System Windows Vista, Windows 7, Windows 8*; Mac OS X 10.5 or higher
*Windows 8 support excludes the tablet only RT version
Processor 2 GHz or higher
Memory 1 GB of RAM
Hard Drive Space 20 GB free disk space
Browser We recommend the latest ANGEL-supported version of Firefox or Internet Explorer. To determine if your browser fits this criterion, and for advice on downloading a supported version, please refer to the following ITS knowledge base article: Supported Browsers and Recommended Computers.
Note: Cookies, Java, and JavaScript must be enabled. Pop-up blockers should be configured to permit new windows
from Penn State websites.

Due to nonstandard handling of CSS, JavaScript and caching,
older versions of Internet Explorer (such as IE 6 or earlier) do not work with our courses.
Plug-ins Adobe Reader [Download from Adobe]
Flash Player (v7.0 or later) [Download from Adobe]
Additional Software Microsoft Office (2007 or later)
Internet Connection Broadband (cable or DSL) connection required
Printer Access to graphics-capable printer
DVD-ROM Required
Sound Card, Microphone, and Speakers Required
Monitor Capable of at least 1024 x 768 resolution

If you need technical assistance at any point during the course, please contact the Service Desk.

For registration, advising, disability services, help with materials, exams, general problem solving, visit World Campus Student Services!

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Arranging a Proctor

You will need to secure a proctor in order to take exams in this course. A proctor will not automatically be assigned to you; rather, you must make the necessary contacts to secure a professional who will serve in this capacity.
  1. Contact a person who meets the qualifications and ask him or her to proctor your exam.
  2. Student Services must approve your proctor before any exams can be taken. Please see instructions for securing a suitable proctor. While many proctors will serve on a voluntary basis, you are responsible for paying any expenses incurred in retaining a proctor.
  3. You must submit your proctor for approval or schedule your exams at a testing center using our online proctored exam portal. You will need to enter your proctor's contact information and submit proctor verification documentation. If you have any questions about using the procted exam portal, please visit the how-to guide. Note: If your proctor has been previously approved by the World Campus during a prior course within two years, you do not need to obtain verification. World Campus retains proctor information on file for two years.
  4. If your proctor does not meet the required specifications, Student Services will notify you within 5 to 7 business days.
  5. Students registered with Student Disability Resources who are receiving exam accommodations are responsible for providing their letter of accommodation to both faculty/instructors and exam proctors prior to scheduling exams.
  6. If you are a graduating senior requesting a final exam, please see additional information about early deadlines for course completion and exam scheduling.
  7. Contact Student Services if you cannot take a scheduled exam.
  8. Unless you have received permission to take your exam at an alternative time, your proctor will only allow you to take the exam during dates specified in your course.
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Course Schedule

Note: If you are planning to graduate this semester, please communicate your intent to graduate to your instructor. This will alert your instructor to the need to submit your final grade in time to meet the published graduation deadlines. For more information about graduation policies and deadlines, please refer to
Graduation at the Chaiken Center for Student Success.
Lesson Activity
1: Getting Started
  • Read online lesson commentary and submit questionnaire.
2: Introduction to Leadership and Motivation
  • Read textbook Chapter 1 and online commentary.
  • Submit responses to essay questions to your instructor. Be sure to print out the Proctor Information Form from this Web site and follow instructions. This will need to be submitted and everything in place well before the time you actually request your mid-course and final exams.
3: Understanding Individual Differences
  • Read text Chapter 2 and online commentary.
  • Submit responses to essay questions to your instructor.
4: Perceptions and Attribution
  • Read textbook Chapter 3 and online commentary.
  • Submit responses to essay questions to your instructor.
5: Learning and Reinforcement
  • Read text Chapter 4 and online commentary.
  • Submit responses to essay questions to your instructor. It's now time to request your first exam. Fill out the online exam request form if you've already submitted your proctor information form.
6: Motivation in the Work Setting
  • Read text Chapter 5 and online commentary.
  • Submit responses to essay questions to your instructor.
7: Motivation Performance: Goal Setting and Reward System
  • Read text Chapter 6 and online commentary.
  • Submit responses to essay questions to your instructor.
8: Mid-Course Exam (Exam 1)
  • Take the proctored mid-course exam and have your proctor submit to your instructor via surface mail.
9: Work Stress
  • Read text Chapter 7 and online commentary.
  • Submit responses to essay questions to your instructor.
10: Leading Effectively: Foundations and Contemporary Developments
  • Read text Chapters 8 & 9 and online commentary.
  • Submit responses to essay questions to your instructor.
11: Developing and Leading Teams
  • Read text Chapter 10 and online commentary.
  • Submit responses to essay questions to your instructor.
12: Conflict and Negotiation
  • Read text Chapter 11 and online commentary.
  • Submit responses to essay questions to your instructor. It is now time to request your final exam (Exam 2). The final exam is not cumulative.
13: Managerial and Ethical Decision Making
  • Read text Chapter 13 and online commentary.
  • Submit responses to essay questions to your instructor.
14: Cultivating Organizational Culture
  • Read text Chapter 15 and online commentary.
  • Submit responses to essay questions to your instructor.
15: Final Exam (Exam 2)
  • Take the proctored final exam and have your proctor submit to your instructor via surface mail.

Note:

Formal instruction will end on the last day of class. Provided that you have an active Penn State Access Account user ID and password, you will continue to be able to access the course materials for one year, starting from the end date of the academic semester in which the course was offered (with the exception of library reserves and other external resources that may have a shorter archival period). After one year, you might be able to access the course based on the policies of the program or department offering the course material, up to a maximum of three years from the end date of the academic semester in which the course was offered. For more information, please review the University Course Archival Policy.

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Grading

Preparing your lesson assignments:

Each lesson contains an assignment that requires you to apply the concepts and theories you have learned in each lesson. Lesson assignments are to be submitted via the course Web site. These assignments are developed to help you identify main concepts and encourage thought about topics relevant to this course. Each assignment will either be graded or given a pass/fail mark. ALL ASSIGNMENTS ARE REQUIRED TO BE SUBMITTED EVEN THOUGH SIX OF THEM ARE DESIGNATED PASS/FAIL. You may view graded assignments in the online ANGEL gradebook. Each graded lesson is worth 10 points. Collectively, graded lessons account for 60% of your final grade.

Prepare your assignment responses carefully. Achieving competence in the use of the English language is one of the objectives of your general education at Penn State. Use proper English in all written work. Organize your responses into coherent paragraphs. Your grades may be affected by errors in English usage and/or poor organization.

For each lesson, always be sure to thoroughly explain yourself, define the concepts and theories you are discussing, and give examples from your experiences to support your answer even if the question does not ask you to do so. This is a good writing practice for all writing, not just for this class. It will also let your instructor know if you understand the material and can apply the concepts.

Each essay response will be evaluated based on:

It is important to remember that organizational behavior is not confined to the boundaries of a business. Everyone has organizational experiences that can be related to the topics in this course. These experiences can be from organizations such as community groups, school projects, volunteer organizations, family, friendship groups, and so on.

Please use your own words when preparing your assignments. DO NOT COPY THE BOOK.

Reading your assignments out loud may help alert you to grammatical errors.

No make-up lessons will be permitted. Also, no "extra-credit" will be available.

EXAMS: Lessons 8 and 15 are exams. Each exam contains 75 - 80 multiple-choice questions. The exams will cover the material presented in the textbook, course commentary, assigned readings and/or videos.

Some of the questions will be factual (i.e., The definition of leadership is a.) a person who thinks of himself as a leader; b.) a person who uses power to influence the behavior of others.)

Some questions will be applied (i.e., President Reagan ordered the air traffic controllers to return to their jobs. This is an example of the use of which type(s) of power? a.) referent; b.) coercive; c.) legitimate; d.) leadership; e.) none of the above.)

The assignments only cover a sampling of the material for which you are responsible; it is up to you to study all of the material in the assigned readings.

Exams are not cumulative. You will have 2 hours to complete each one.

Each exam counts for 20% of your final grade (20% for the mid-course and 20% for the final), so together your exams make up 40% of your final grade and the assignments 60%. Your instructor has the option of assigning a failing grade if you do not pass your exams or if you pass your exams but do not pass the lesson portion of the course.

No make-up lessons or exams will be given.

Please refer to the
University Registrar's information about University grading policies. If, for reasons beyond the student's control, a student is prevented from completing a course within the prescribed time, the grade in that course may be deferred with the concurrence of the instructor. The symbol DF appears on the student's transcript until the course has been completed. Non-emergency permission for filing a deferred grade must be requested by the student before the beginning of the final examination period. In an emergency situation, an instructor can approve a deferred grade after the final exam period has started. Under emergency conditions during which the instructor is unavailable, authorization is required from one of the following: the dean of the college in which the candidate is enrolled; the executive director of the Division of Undergraduate Studies if the student is enrolled in that division or is a provisional student; or the campus chancellor of the student's associated Penn State campus.

For additional information please refer to the Deferring a Grade page.
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How to Frame Your Responses

For each response, you need to provide an introduction to set the stage. Your introduction should let the reader know what you are talking about and how you are defining the key concepts that you are discussing. This should be provided in your introduction for each response.

For example, in Lesson #2, you are asked to prepare a written response to: How are attitudes different from personality? Select a strong attitude that you hold and describe it in terms of the three components of an attitude.

You should begin by providing a definition of an attitude and a definition of personality.

Example: Attitudes and personality play a big part in shaping an individual's behavior. Although people often use the terms 'attitude' and 'personality' interchangeably, they are not the same concept. Attitudes are [define attitudes]. [Your definition should include the three components of an attitude.] Personality is [define personality.]

Once the stage has been set, you should then provide a clear and concise discussion that addresses the assignment.

For the question presented above, your second paragraph should explain the differences. You will have to think beyond the definitions. For example, recalling the equation: Behavior = f(attitudes, personality, values, etc.), you might discuss how and why it is easier to change behavior than to change personality or attitudes, and why it is easier to change attitudes than personality. Your discussion should clearly explain these differences.

Your last paragraph should discuss an attitude that you hold. Be sure that you are discussing an attitude, not a personality trait. You should clearly discuss each attitudinal component relative to the attitude that you hold.

Remember, proper referencing must be used in your written assignments when you use or paraphrase the words, thoughts, or ideas of others.

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Academic Integrity

According to Penn State policy G-9: Academic Integrity (for undergraduate students in undergraduate courses) and policy GCAC-805 Academic Integrity (for graduate students and undergraduate students in graduate courses), an academic integrity violation is “an intentional, unintentional, or attempted violation of course or assessment policies to gain an academic advantage or to advantage or disadvantage another student academically.” Unless your instructor tells you otherwise, you must complete all course work entirely on your own, using only sources that have been permitted by your instructor, and you may not assist other students with papers, quizzes, exams, or other assessments. If your instructor allows you to use ideas, images, or word phrases created by another person (e.g., from Course Hero or Chegg) or by generative technology, such as ChatGPT, you must identify their source. You may not submit false or fabricated information, use the same academic work for credit in multiple courses, or share instructional content. Students with questions about academic integrity should ask their instructor before submitting work.

Students facing allegations of academic misconduct may not drop/withdraw from the affected course unless they are cleared of wrongdoing (see G-9: Academic Integrity or GCAC-805 Academic Integrity as appropriate). Attempted drops will be prevented or reversed, and students will be expected to complete course work and meet course deadlines. Students who are found responsible for academic integrity violations face academic outcomes, which can be severe, and put themselves at jeopardy for other outcomes which may include ineligibility for Dean’s List, pass/fail elections, and grade forgiveness. Students may also face consequences from their home/major program and/or The Schreyer Honors College.

How Academic Integrity Violations Are Handled
World Campus students are expected to act with civility and personal integrity; respect other students' dignity, rights, and property; and help create and maintain an environment in which all can succeed through the fruits of their own efforts. An environment of academic integrity is requisite to respect for oneself and others, as well as a civil community.

In cases where academic integrity is questioned, procedures allow a student to accept or contest/appeal the allegation. If a student chooses to contest/appeal the allegation, the case will then be managed by the respective school, college or campus Academic Integrity Committee. Review procedures may vary by college, campus, or school, but all follow the aforementioned policies.

All academic integrity violations are referred to the Office of Student Accountability and Conflict Response, which may assign an educational intervention and/or apply a Formal Warning, Conduct Probation, Suspension, or Expulsion.

Information about Penn State's academic integrity policy is included in the information that students receive upon enrolling in a course. To obtain that information in advance of enrolling in a course, please contact us by going to the Contacts & Help page.

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Accomodating Disabilities

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Additional Policies

For information about additional policies regarding Penn State Access Accounts; credit by examination; course tuition, fees, and refund schedules; and drops and withdrawals, please see the World Campus Student Center website.

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Disclaimer: Please note that the specifics of this Course Syllabus are subject to change, and you will be responsible for abiding by any such changes. Your instructor will notify you of any changes.


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