Lesson Summary

Good leaders foster cultures that support relational psychological contracts. Longer or more permanent relationships built on trust are more likely to result in positive workplace behaviors than shorter term or more temporary relationships. It's important to remember that psychological contracts are implied and are based on one’s perception of the relationship. As relationships develop over time, both members of the dyad have the opportunity to uphold or renege on the perceived tenets of the contract. The higher the level of trust, the stronger the relational contract, and the more severe the likely reaction to a perceived breach. In Lesson 2, we'll consider psychological contracts among team members.