Lesson Overview

Emotion is an important aspect of leadership and helps to determine leadership effectiveness. To a great degree, leadership involves emotional management and emotional exchanges between leaders and subordinates.

This lesson discusses the concept of emotion, its features, and the importance and role of emotion in leadership effectiveness and development.

Reading Assignment

• Ashkanasy, N. M., & Daus, C. S. (2002). Emotion in the workplace: The new challenge for managers. Academy of Management Executive, 16(1), 76–86.
• Coutu, D. L. (2004, Oct.). Negotiating without a net. Harvard Business Review, 80, 49–54.*

Lesson Objectives

When you have successfully completed this module you should be able to

• define the concept of emotion;
• differentiate between emotions and moods;
• discuss what function emotion serves;
• identify the source of emotion; and
• apply concepts about emotion to leadership issues.

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