Required

• Denhardt et al. (2016). Chapter 1
• Ziegenfuss: "Organizational Systems Thinking and Problem Solving" (e-Reserves)
• The case “Oh, the Tangled Web We Weave” (e-Reserves)

• Introduce yourself in the Lesson 1 Self-Introduction Discussion Forum.
• Finish the individual analysis of the case.

Required

• Hellriegel, D., & Slocum, J. W. (2011), Chapter  4, “Perception and Attribution" (e-Reserves)
• The case: “Oh, the Tangled Web We Weave” (e-Reserves)
• Podcast on the website of the Organizational Behavior Division of the Academy of Management (OBWeb): "Subordinate Charisma and Fair Treatment: Interview with Brent Scott" regarding how the charisma of employees affects their managers
  (Note: You can read detailed information about the speakers in the Brent Scott interview.)

• OBWeb podcast: "Perceived Discrimination: Interview with Derek Avery"
  (Note: You can read detailed information about the speakers in the Derek Avery interview.)
• E-Book: The Joy of Visual Perception, a Web Book
  (Please focus on Section 3, "Fun Things in Vision.")

• Take the weekly quiz.
• Participate in the case discussions.

• Hellriegel, D., & Slocum, J. W. (2011), Chapter 3 “Understanding Individual Differences” (e-Reserves)
• Denhardt et al. (2016). Chapter 2
• The case “Loose Lips Sink Ships and can Hurt in Other Ways, too” (e-Reserves)
•  “Notes on Lewin’s Dynamic Theory on Personality” by Professor Frank Safayeni and Professor Rob Duimering, University of Waterloo
  (Note: This is a PDF file. You have to have Adobe Reader to review the notes. Permission is granted only for the use of this course. Please do not duplicate or distribute without permission.)

• Process of Socialization: How We Acquire Our Cultures, World Views, and Personalities 
  (Please focus your reading on these topics: socialization, personality, and development.)

• Take the weekly quiz.
• Finish the individual analysis of the case.

• Denhardt et al. (2016). Chapter 3
• Serrat, O. (2017). Harnessing creativity and innovation in the workplace. In Knowledge Solutions (pp. 903-910). Springer Singapore.
• De Vries, H., Bekkers, V., & Tummers, L. (2016). Innovation in the public sector: A systematic review and future research agenda. Public Administration, 94(1), 146-166. 
• The case “Loose Lips Sink Ships and can Hurt in Other Ways, too” (e-Reserves)

• Take the weekly quiz.
• Participate in the case discussions.

Required

• Denhardt et al. (2016). Chapter 5
• The case “Bob Knowlton” (e-Reserves).
• Nobel Memorial Lecture: “Rational Decision Making in Business Organizations” from December 8, 1978, by Herbert A. Simon, Carnegie-Mellon University
  (Note: This is a PDF file. You need to have Adobe Reader to read the document.)
• Video: “How the Prerequisites of Success Are Almost Always the Ingredients for Failures Too” by  Michael Raynor, The Strategy Paradox

​Optional

• Podcast: “Escalation of Commitment: Interview with Niro Sivanathan”
  (Note: you can read detailed information about the speakers in the Sivanathan interview.)

• Take the weekly quiz.

• Finish the individual analysis of the case.

Required

• Denhardt et al. (2016). Chapter 6
• Ritz, A., Neumann, O., & Vandenabeele, W. (2016). Motivation in the Public Sector.
• Ritz, A., Brewer, G. A., & Neumann, O. (2016). Public service motivation: A systematic literature review and outlook. Public Administration Review, 76(3), 414-426.
• The case “Bob Knowlton” (e-Reserves).

• Take the weekly quiz.

• Participate in the case discussion.

Required

• Denhart et al. (2016). Chapter 7 and Chapter 8
• Kellis, D. S., & Ran, B. (2015). Effective leadership in managing NPM-based change in the public sector. Journal of Organizational Change Management, 28(4), 614-626.
• The case “Diagnosis and Feedback at Adhikar” (e-Reserves).
• Podcast: "Shared Leadership in Teams: Interview with Jay Carson"
  (Note: you can read detailed information about the speakers in the Carson interview.)

Optional

• Kellis, D. S., & Ran, B. (2013). Modern leadership principles for public administration: time to move forward. Journal of Public Affairs, 13(1), 130-141.
• Podcast: "Power Distance and Transformational Leadership: Interview with Brad Kirkman"
  (Note: you can read detailed information about the speakers in the Kirkman interview.)
• Podcast: "Charismatic Leadership and Emotions: Interview with Amir Erez"
  (Note: you can read detailed information regarding the speakers in the Erez interview.)
• Podcast: "Personal Relationships” by James H. Lowry, The Boston Consulting Group
  • Listen to the Lowry podcast directly.

• Take the weekly quiz.

• Finish the individual analysis of the case.

• Denhardt et al. (2016). Chapter 9 and Chapter 13
• Liu, B. F., & Horsley, J. S. (2007). The government communication decision wheel: Toward a public relations model for the public sector. Journal of Public Relations Research, 19(4), 377-393.
• The case “Diagnosis and Feedback at Adhikar” (e-Reserves).

• Podcast: "What Role Does Communication Play in Creating a Psychologically Healthy Workplace?" by Dr. David Ballard.
  (You can read the Ballard episode on the APA Center for Organizational Excellence website.)
• Podcast: "What to Do (And Not to Do) When a Reporter Calls" by Mitchell Zuckoff

• Take the weekly quiz.

• Participate in the case discussions.

Required

• Denhardt et al. (2016). Chapter 10
• Bateman, B., Colin Wilson, F., & Bingham, D. (2002). Team effectiveness–development of an audit questionnaire. Journal of Management Development, 21(3), 215-226.
• The case "Conflict Resolution at General Hospital" (e-Reserves)
• Podcast: “Team Diversity: Interview with Astrid Homan”
  (Note: you can read detailed information about the speakers in the Homan interview.)

Optional

• YouTube video: "Asch Conformity Experiment - Study on Length of Line"
• BBC radio program, Mind Changers
  (Please click the Listen to this edition link. You need RealPlayer to listen to this program. Download RealPlayer free.)
• YouTube video: "Milgram Experiment–Study on Obedience"
• Podcast: “Obedience & Ethics: Milgram's Lasting Lessons” by Alan C. Elms, Professor Emeritus of Psychology at the University of California, Davis
  • Listen to the Elms podcast directly.

• Take the weekly quiz.

• Finish the individual analysis of the case.

Required

• Denhardt et al. (2016). Chapter 4 and Chapter 11
• Aslam, R., Shumaila, S., Azhar, M., & Sadaqat, S. (2011). Work-family conflicts: Relationship between work-life conflict and employee retention–A comparative study of public and private sector employees. Interdisciplinary Journal of Research in Business, 1(2), 18-29.
• The case "Conflict Resolution at General Hospital" (e-Reserves)
• Podcast: “Myths and Truths About Negotiation” by Margaret Neale, professor, Stanford Graduate School of Business

Optional

• Podcast: “Building a Civilized Workplace” by Robert Sutton, professor, Stanford Engineering School

• Take the weekly quiz.

• Participate in the case discussions.

• None

• Work on the Part 1 of the term paper (2,000 words on an organizational behavior concept or theory of your choice). No submission this week.
• The whole term paper (both part 1 and part 2) is due on the last day of the semester. Paper should be submitted individually to the corresponding drop box.

• Denhardt et al. (2016). Chapter 12
• Schmidt, E., Groeneveld, S., & Van de Walle, S. (2017). A change management perspective on public sector cutback management: towards a framework for analysis. Public Management Review, 1-18.
• van der Voet, J. (2016). Change leadership and public sector organizational change: Examining the interactions of transformational leadership style and red tape. The American Review of Public Administration, 46(6), 660-682.
• The case "The Sullivan Hospital System" (e-Reserves).

• Podcast: "Leading Ahead of Change" by Ken Thompson, Chairman, President and CEO of Wachovia
• Podcast: "Team Downsizing: Interview with Scott DeRue"

• Take the weekly quiz.

• Finish the individual analysis of the case.

Required

• Hellriegel, D., & Slocum, J. W. (2011), Chapter 15, "Organization Design" (e-Reseves)

• Lawton, A., Rayner, J., & Campus, C. (2016). Managerial Functions in the Public Sector.
• Andrews, R. (2017). Organizational Size and Social Capital in the Public Sector: Does Decentralization Matter?. Review of Public Personnel Administration, 37(1), 40-58.
• The case "The Sullivan Hospital System" (e-Reserves).

• Take the weekly quiz.

• Participate in the case discussions.

• None

• Work on the Part 2 of the term paper (write 2,000 words on a case application that demonstrates the concept or theory of your choice). No submission this week.
• The whole term paper (both part 1 and part 2) is due on the last day of the semester. Paper should be submitted individually to the corresponding drop box.

• Denhardt et al. (2016). Chapter 14

• Finalize the Term paper which is due on the last day of the semester. Paper should be submitted individually to the corresponding drop box.