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Lesson 02: Effective OD Practice

GTSI Corporation: Mission Impossible? (Section A)

In this lesson, you’ll also get familiar with the Case Study that we will be using for our Case Study simulation throughout the semester. Feel free to read the case twice—once for the “plot” and then, once more. In this second reading focus on becoming familiar with those involved and the circumstances at the time the case was written. 

GTSI is a real corporation that was based in Chantilly VA at the time the case study was written. The people named in the case are real people who worked at GTSI, and for our purposes in this course, they will be your clients. As you read through the case, imagine that you and your case study partner(s) are sought out by Bridget to as a potential vendor to support GTSI from an OD perspective as they attempt to turn the business around.

Reflect back on Chapter 2 of the textbook. As you think of the process of planned change, keep the challenges facing Bridget in mind. Knowing what you know from reading the case, what would you want to learn more about in the early phases? Who would you most want to talk with about the questions you have? When you connect with your case study partner(s), once you’ve gotten to know each other a bit, spend a little time brainstorming what, from an OD perspective, the key issues might be. This will get the gears turning, a warm-up for what’s to come, so that next week you’re not starting from scratch! 


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