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Schedule

Note: All due dates reflect North American eastern time (ET).

Lesson 1: Course Introduction and Workplace Communication Tools and Platforms
Recommended readings
  • Karis, D., Wildman, D., & Mané, A. (2016). Improving remote collaboration with video conferencing and video portals. Human–Computer Interaction, 31(1), 1–58.
  • Ter Hoeven, C. L., van Zoonen, W., & Fonner, K. L. (2016). The practical paradox of technology: The influence of communication technology use on employee burnout and engagement. Communication Monographs, 83(2), 239–263.
  • Turner, T., Qvarfordt, P., Biehl, J. T., Golovchinsky, G., & Back, M. (2010, April). Exploring the workplace communication ecology. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (pp. 841–850).
  • Yuan, Y. C., Zhao, X., Liao, Q., & Chi, C. (2013). The use of different information and communication technologies to support knowledge sharing in organizations: From e-mail to micro-blogging. Journal of the American Society for Information Science and Technology, 64, 1659–1670. https://doi.org/10.1002/asi.22863
Activities
  • Work on WA1–3
    • WA1: Introduce Yourself. Due by the end of Wednesday.
    • WA2: Set Up Microsoft Teams and Report to Prepare for Team Project Project Plan (team work). Due by the end of Lesson 2.
    • WA3: Compare and Contrast Microsoft Teams and Slack. Due by the end of Lesson 2.
Lesson 2: Individual Productivity Tools
Recommended readings
  • Ruch, W. A. (1994). Measuring and managing individual productivity. In D. H. Harris (Ed.), Organizational linkages: Understanding the productivity paradox (pp. 105–130). https://doi.org/10.17226/2135
  • Ruch, W. A., & Hershauer, J. C. (1974). Factors affecting worker productivity. Arizona State University (Please note that there is no e-Book access avaialble via Penn State Libraries Databases).
  • Goodman, P. S., Lerch, F. J., & Mukhopadhyay, T. (1994). Individual and organizational productivity: Linkages and processes. In D. H. Harris (Ed.), Organizational linkages: Understanding the productivity paradox (pp. 54–80). National Academy Press.
Activities
  • Work on WA4–5
    • WA4: Choose and Apply an Individual Productivity Software Program.
    • WA5: Identify Five Software Programs.
Lesson 3: Collaboration Tools
Recommended readings
  • Brown, S. A., Dennis, A. R., & Venkatesh, V. (2010). Predicting collaboration technology use: Integrating technology adoption and collaboration research. Journal of Management Information Systems, 27(2), 9–54. https://doi.org/10.2753/MIS0742-1222270201
  • Shalinim C., Srivastava, S., & Theng, Y. (2012). Cognitive absorption and trust for workplace collaboration in virtual worlds: An information processing decision making perspective Journal of the Association for Information Systems, 13(10), 797–835.
Activities
  • Work on WA6: Use Collaboration Tools for Project Planning (Team Work).
  • Submit IP1 Deliverable 1: The Interview Plan.
Lesson 4: Data Collection and Analysis Tools
Recommended readings
  • None
Activities
  • Work on WA7: Data Collection and Data Analysis.
  • Start to work on TP1 Deliverable 1: Team Project Plan. Due by the end of Lesson 8.
Lesson 5: Visual Delivery Tools
Recommended readings
  • Isenberg, P., Elmqvist, N., Scholtz, J., Cernea, D., Ma, K. L., & Hagen, H. (2011). Collaborative visualization: Definition, challenges, and research agenda. Information Visualization, 10(4), 310–326.
Activities
  • Work on WA8: Visualization Report.
Lesson 6: Group Decision-Making Tools
Recommended readings
  • Kolb, J. (2011). Small group facilitation. HRD Press.
Activities
  • Work on WA9: Question for Poll Everywhere.
  • Start to work on WA10: Reflect Upon Group Decision-Making Tool and Introduce a New Tool (due by the end of Lesson 7).
  • Submit IP1 Deliverable 2: Paper on the Interview With a Professional.
Lesson 7: Tools That Assist Talent Development

Recommended readings
  • Sparrow, P. R., & Makram, H. (2015). What is the value of talent management? Building value-driven processes within a talent management architecture. Human Resource Management Review, 25(3), 249–263.
Activities
  • Start to work on IP2 Deliverable 1: Paper on Technology Application (if you haven't yet). Due by the end of Lesson 11.
  • Complete WA10: Reflect Upon Group Decision-Making Tool and Introduce a New Tool.
Lesson 8: Virtual and Augmented Reality
Recommended readings
  • Azuma, R. T. (1997). A survey of augmented reality. Presence: Teleoperators & Virtual Environments, 6(4), 355–385.
  • Billinghurst, M., & Kato, H. (2002). Collaborative augmented reality. Communications of the ACM, 45(7), 64–70.
  • Cummings, J. J., & Bailenson, J. N. (2016). How immersive is enough? A meta-analysis of the effect of immersive technology on user presence. Media Psychology, 19(2), 272–309.
  • Martín-Gutiérrez, J., Fabiani, P., Benesova, W., Meneses, M. D., & Mora, C. E. (2015). Augmented reality to promote collaborative and autonomous learning in higher education. Computers in Human Behavior, 51, 752–761.
Activities
  • Work on WA11: Reflect and Generate Ideas on VR and AR.
  • Submit TP Deliverable 1: Team Project Plan.
Lesson 9: Gamification
Recommended readings
  • Kapp, K. M. (2012). What is gamification? The Gamification of Learning and Instruction: Game-Based Methods and Strategies for Training and Education (pp. 1–23).
  • Callan, R. C., Bauer, K. N., & Landers, R. N. (2015). How to avoid the dark side of gamification: Ten business scenarios and their unintended consequences. In T. Reiners & L. C. Wood (Eds.), Gamification in education and business (pp. 553–568). Springer.
  • Dale, S. (2014). Gamification: Making work fun, or making fun of work? Business Information Review, 31(2), 82–90.
Activities
  • Work on WA12: Develop a Gamified App (due by the end of Lesson 10).
Lesson 10: Social Learning and COPS Tools and Platforms
Recommended readings
  • Billett, S. (2004). Learning through work: Workplace participatory practices. In A. Fuller, A. Munro, & H. Rainbird (Eds.), Workplace learning in context (pp. 109–125). Routledge.
  • Wenger, E. (1998). Communities of practice: Learning as a social system. Systems Thinker, 9(5), 2–3.
  • Wenger, E. C., & Snyder, W. M. (2000). Communities of practice: The organizational frontier. Harvard Business Review, 78(1), 139–146.
Activities
  • Submit Work on WA12: Develop a Gamified App.
  • Work on WA13: Discuss and Reflect on Social Learning.
  • Work on WA14: Gain Hands-on Experience with Social Learning and Reflect on the Experience.
Lesson 11: Big Data and Artificial Intelligence
Recommended readings
  • Bathaee, Y. (2017). The artificial intelligence black box and the failure of intent and causation. Harvard Journal of Law and Technology, 31, 889.
Activities
  • Work on WA15: Reflect on and Generate Ideas About Big Data and AI (due by the end of the first week of this lesson) .
  • Complete all IP2 Deliverables (by the end of the second week of this lesson) .
    • Deliverable 1: Paper on Technology Application
    • Deliverable 2: YouTube Presentation
Lesson 12: Presentation and Reflection
Recommended readings
  • None
Activities
  • Submit TP Deliverable 2: Team Technology Application Report (due by second Tuesday of the lesson) .
  • Deliver TP Deliverable 3 in a live Zoom session.
  • Work on WA16 Overall Reflection.

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