APPENDIX

The Four Branches of Emotional Intelligence [25]

Perception, Appraisal and Expression of Emotion

• Ability to identify emotion in one's physical states, feelings, and thoughts.
• Ability to identify emotions in other people, designs, artwork, etc., through language, sound, appearance, and behavior.
• Ability to express emotions accurately, and to express needs related to those feelings.
• Ability to discriminate between accurate and inaccurate, or honest vs. dishonest expressions of feeling.

Emotional Facilitation of Thinking

• Emotions prioritize thinking by directing attention to important information.
• Emotions are sufficiently vivid and available that they can be generated as aids to judgment and memory concerning feelings.
• Emotional mood swings change the individual's perspective from optimistic to pessimistic, encouraging consideration of multiple points of view.
• Emotional states differentially encourage specific problem-solving approaches such as when happiness facilitates inductive reasoning and creativity.

Understanding and Analyzing Emotions; Employing Emotional Knowledge

• Ability to label emotions and recognize relations among the words and the emotions themselves, such as the relation between liking and loving.
• Ability to interpret the meanings that emotions convey regarding relationships, such as that sadness often accompanies a loss.
• Ability to understand complex feelings: simultaneous feelings of love and hate or blends such as awe as a combination of fear and surprise.
• Ability to recognize likely transitions among emotions, such as the transition from anger to satisfaction or from anger to shame.

Reflective Regulation of Emotions to Promote Emotional and Intellectual Growth

• Ability to stay open to feelings, both those that are pleasant and those that are unpleasant.
• Ability to reflectively engage or detach from an emotion depending upon its judged informativeness or utility.
• Ability to reflectively monitor emotions in relation to oneself and others, such as recognizing how clear, typical, influential, or reasonable they are.
• Ability to manage emotion in oneself and others by moderating negative emotions and enhancing pleasant ones, without repressing or exaggerating information they may convey.

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