Activities are due by 11:59 p.m. (ET) Sunday of the week under which they are listed.

Lesson 1: Introduction and Fundamentals of Process Consultation

Readings	Course Syllabus Textbook 1, pp. 1–29 Other Readings: Schein, E. H. (1995). Process consultation, action research and clinical inquiry: Are they the same? Journal of Managerial Psychology, 10(6), 14–19. Rockwood, G. F. (1993). Edgar Schein's process versus content consultation models. Journal of Counseling & Development, 71(6), 636–638. Lesson 1 Commentary
Videos	Edgar H. Schein on How the Concepts of “Process Consultation” and “Helping” Were Invented
Activities	Set up personal blog and post an introduction entry. Post blog URL to Classmates Blog URL page. Complete Lesson 1 Process Consulting Assignment.

Lesson 2: The Psychodynamics of the Process Consultant Relationship

Readings	Textbook 1, pp. 30–41 Other Readings Hobson, N. M., Gino, F., Norton, M. I., & Inzlicht, M. (2017). When novel rituals lead to intergroup bias: Evidence from economic games and neurophysiology. Psychological Science, 28(6), 733–750. Hertel, G., Geister, S., & Konradt, U. (2005). Managing virtual teams: A review of current empirical research. Human Resource Management Review, 15(1), 69–95. Gilson, L. L., Maynard, M. T., Jones Young, N. C., Vartiainen, M., & Hakonen, M. (2015). Virtual teams research: 10 years, 10 themes, and 10 opportunities. Journal of Management, 41(5), 1313–1337. Developing and Sustaining High Performance Work Teams Lesson 2 Commentary
Videos	Transference-Parallel Process explained !! Robert Steven Kaplan: The Importance of Building Strong Relationships
Activities	Complete Research-Based Article Abstract 1. Post Lesson 2 Blog Reflection.

Lesson 3: Clients and Their Problems

Readings	Textbook 1, pp. 42–63 Other Readings: Marshall, T., & Lancaster, C. M. (2005). Comparing appreciative inquiry to action research: OD practitioner perspectives. Organization Development Journal, 23(2), 29–49 (E-Reserves). Jahng, N. (2012). An investigation of collaboration processes in an online course: How do small groups develop over time? The International Review of Research in Open and Distance Learning, 13(4), 1–18. Tuckman, B. W. (1965). Developmental sequence in small groups. Psychological Bulletin, 63(6), 384–399. Ziller, R. C. (1957). Four techniques of group decision making under uncertainty. Journal of Applied Psychology, 41(6), 384–388. Kai-Tang, F., Yuan-Ho, C., Ching-Wen, W., & Chen, M. (2014). E-leadership effectiveness in virtual teams: motivating language perspective. Industrial Management & Data Systems, 114(3), 421–437. Chou, H-W; Lin, Y-H; Chang, H-H; Chuang, W-W. (2013). Transformational leadership and team performance: The mediating roles of cognitive trust and collective efficacy. SAGE Open, 3(3). Lesson 3 Commentary
Videos	Appreciative Inquiry: A Conversation with David Cooperrider Appreciative Inquiry - John Hayes
Activities	Complete Research Article Abstract 2. Post Lesson 3 Blog Reflection.

Lesson 4: The Concept of Client

Readings	Textbook 1, pp. 64–83 Schein, E. H., Kahane, A., & Schamrmer, C. O. (2001). Humility and ignorance: What it takes to be an effective process consultant. Reflection, 3(2), 8–19. Schein, E. H. (1997). The concept of “client” from a process consultation perspective. Journal of Organizational Change Management, 10(3), 202–216 (E-Reserves). Lesson 4 Commentary
Activities	Complete Lesson 4 Client Identification Paper Post Lesson 4 Blog Reflection

Lesson 5: Deciphering Hidden Forces and Processes

Readings	Textbook 1, pp. 84–100. Lesson 5 Commentary
Activities	Complete the Lesson 5 ORJI Cycle Paper Post Lesson 5 Blog Reflection

Lesson 6: Cultural Rules of Interaction and Communication

Readings	Textbook 1, pp. 101–121. Van Maanen, J. (1979). The self, the situation, and the rules of interpersonal relations. In W. Bennis, J. Van Maanen, E. H. Schein, & F. Steele (Eds.), Essays in interpersonal dynamics. Dorsey Press (E-Reserves). Lesson 6 Commentary
Videos	Erving Goffman's Dramaturgy Politeness Theory How Miscommunication Happens (and How to Avoid It) Stereotypes—Stossel In The Classroom
Activities	Complete Lesson 6 Interpersonal Communication Paper. Post Lesson 6 Blog Reflection.

Midterm Exam

Readings	None
Activities	Complete Midterm Exam (50-minute time limit).

Lesson 7: Communication and Deliberate Feedback

Readings	Textbook 1, pp. 125–144. Lesson 7 Commentary
Videos	A Lesson in Inflection The Secret to Giving Great Feedback
Activities	Complete Lesson 7 Deliberate Feedback Paper. Post Lesson 7 Blog Reflection.

Lesson 8: Task Processes in Groups

Readings	Textbook 1, pp. 145–171. Griffin, E. (1991). Chapter 18: Groupthink of Irving Janis. In E. Griffin (Ed). A first look at communication theory, pp, 235–246 (E-Reserves). Lesson 8 Commentary
Videos	The Bay of Pigs Invasion
Activities	Complete Lesson 8 Groupthink Paper. Post Lesson 8 Blog Reflection.

Lesson 9: Interpersonal Process

Readings	Textbook 1, pp. 172–200. McEwan, D., Ruissen, G. R., Eys, M. A., Zumbo, B. D., & Beauchamp M. R. (2017). The effectiveness of teamwork training on teamwork behaviors and team performance: A systematic review and meta-analysis of controlled interventions. PLOS One, 12(1), e0169604. Lesson 9 Commentary
Videos	Assertiveness Training Seminar—Recognizing Assertive, Passive, and Aggressive Behaviors Obstructive: Passive-Aggressive (Negativistic) Personality Disorder and Narcissism
Activities	Complete Lesson 9 Teamwork Training Paper. Post Lesson 9 Blog Reflection.

Lesson 10: Dialogue

Readings	Textbook 1, pp. 201–218. Bohm, D. (1996). On dialogue. Routledge. pp. 6–47, On Dialogue pp. 73–83, Suspension, The Body, and Proprioception Other Readings: Isaacs, W. N. (1993). Taking flight: Dialogue, collective thinking, and organizational learning. Organizational Dynamics (ORD), 22(2), 24–39. Lesson 10 Commentary
Videos	Workplace Communication Skills: Monologue or Dialogue? David Bohm: The Dialogue Process
Activities	Complete Lesson 10 On Dialogue Abstract. Post Lesson 10 Blog Reflection.

Lesson 11: Process Consultation In Action

Readings	Textbook 1, pp. 219–241. Lesson 11 Commentary
Videos	A Lesson in Inflection
Activities	Complete Lesson 11 Psychological Contract Paper. Post Lesson 11 Blog Reflection.

Lesson 12: Critical Thinking

Readings	Textbook 2 Rousseau, D. M., & Barends, E. G. R. (2011). Becoming an evidence-based HR practitioner. Human Resource Management Journal, 21(3), 221–235. Lesson 12 Commentary
Activities	Post Lesson 12 Blog Reflection.

Lesson 13: Process Consulting in Perspective

Readings	Textbook 1, pp. 242–248. Lesson 13 Commentary
Activities	Complete Lesson 13 Ten Principles of Process Consultation Paper Post Lesson 13 Blog Reflection.

Final Exam

Readings	None
Activities	Final Exam (50-minute time limit).