Activities are due by 11:59 p.m. (ET) on Sunday of each lesson week.

The symbol identifies readings that are available on E-Reserves through the University Libraries.

Lesson 1: Introduction to the Course

Readings:	Course Syllabus Lesson 1 Commentary
Activities:	Set up personal blog and post an introduction entry. Work on Introduction Video discussion (due in Lesson 2).

Lesson 2: Introduction to Appraising OD: OD Evaluation and Appraisal

Readings:	Chapter 1 (“What Is OD? A Brief History”): Cheung-Judge, M., & Holbeche, L. (2011). Organization development: A practitioner’s guide for OD and HR. London, UK: Kogan Page Ltd. Chapter 2 (“How Does Organizational Change Evaluation Differ From Training Evaluation?”): Textbook Shrbhi, S. (2018). Difference Between Training and Development. Norad-Norwegian Agenct for Development Cooperation (n.d.). About Evaluation Lesson 2 Commentary
Videos:	What Is Organizational Development?
Activities:	Participate in the “What Is OD?” discussion. Post Lesson 2 blog application. Submit Introduction Video discussion.

Lesson 3: The Business Case for Conducting OD Evaluation and Appraisal

Readings:	Chapter 1 (“Why Evaluate Organizational Change Efforts?”): Textbook American Evaluation Association: Guiding Principles for Evaluators PriceWaterhouseCoopers. (2007). Guide to key performance indicators: Communicating the measures that matter. London, UK: Author. Lesson 3 Commentary Recommended Resource (not required): Frost, B. Measuring performance: Using the new metrics to deploy strategy and improve performance. Dallas, TX: Measurement International.
Videos:	Best Practice Tips for Creating Key Performance Indicators
Activities:	Participate in the Lesson 3 discussion. Post Lesson 3 blog application.

Lesson 4: Evaluation Models

Readings:	Four Levels of Evaluation Kirkpatrick's Model: Analyzing Learning Effectiveness Bates, R. (2004). A critical analysis of evaluation practice: The Kirkpatrick model and the principle of beneficence. Evaluation and Program Planning, 27, 341–347. Alliger, G. M., & Janak, E. A. (1989). Kirkpatrick’s levels of training criteria: Thirty years later. Personnel Psychology, 42, 331–342. optional reading for additional perspective: Holton, E. (1996) The flawed four-level evaluation model. Human Resource Development Quarterly, Spring 1996, 5–21. Lesson 4 Commentary
Videos:	Boise State OPWL: A Webinar with Dr. Jim Kirkpatrick
Activities:	Submit Interview Assignment Part 1, Interview Protocol, including the interviewee's name and bio for approval. Post Lesson 4 blog application.

Lesson 5: Aligning Evaluation With Organization Strategy

Readings:	Chapter 3 (“Aligning Evaluation to Organizational Strategy”): Textbook Selecting an Appropriate Design for the Evaluation Evaluation and Feedback Within the Change Process Lesson 5 Commentary Recommended Resource (not required): Rossi, P. H., Lipsey, M. W., & Freeman, H. E. (2003). Evaluation: A systematic approach. Thousand Oaks, CA: Sage.
Videos:	How to Measure Learning Outcomes by Jennifer Alesia, Training Leader at GE Capital
Activities:	Post Lesson 5 blog application.

Lesson 6: Evaluation Planning Process: What Questions Are We Answering?

Readings:	Chapter 4 (“The Diagnostic Phase”): Cheung-Judge, M., & Holbeche, L. (2011). Organization development: A practitioner’s guide for OD and HR. London, UK: Kogan Page Ltd. Chapter 4 (“Planning the Evaluation”): Textbook O’Sullivan, G. A., Yonkler, J. A., Morgan, W., & Merritt, A. P. (2003). A field guide to designing a health communication strategy. Baltimore, MD: Johns Hopkins Bloomberg School of Public Health/Center for Communication Programs. (PowerPoint PDF) Lesson 6 Commentary
Videos:	Webinar: Developing an Evaluation Plan (1 hr)
Activities:	Participate in the Lesson 6 discussion. Post Lesson 6 blog application.

Lesson 7: Stakeholder Identification & Determining Evaluation Criteria and Evaluators

Readings:	Chapters 5 ("Identifying and Examing Key Stakeholders/Decision Makers") & 6 ("Deterining Evaluators and Evaluation Criteria"): Textbook Lesson 7 Commentary Conceptual Foundations of the Balanced Scorecard Recommended Resource (not required): Kaplan, R., & Norton, D. (1996). The Balanced Scorecard: Translating strategy into action. Boston, MA: Harvard Business School Press.
Activities:	Post Lesson 7 blog application.

Lesson 8: Action Research Model and OD Evaluation

Readings:	Chapter 2 (“How Does Organizational Change Evaluation Differ From Training Evaluation?”), pp. 35–37: Jones & Rothwell Lesson 8 Commentary
Videos:	Qualitative analysis of interview data: A step-by-step guide for coding/index
Activities:	Participate in the Lesson 8 discussion. Submit Part 2 of the interview assignment, Interview Transcript and Analysis.

Lesson 9: The Case for Non-Financial Indicators

Readings:	Emelo, R. (2014). Social, informal learning can be measured: Key performance indicators for social and informal learning identify knowledge hubs and lead to better results. Chief Learning Officer, February 2014, 18–21. Knowledge@Wharton. (2000, December 6). Non-financial Performance Measures: What Works and What Doesn’t. Retrieved from https://knowledge.wharton.upenn.edu/article/non-financial-performance-measures-what-works-and-what-doesnt/ Chow, C., & Vander Stede, W. (2006). The use and usefulness of nonfinancial performance measures. Management Accounting Quarterly, 7(3), 1–8. Lesson 9 Commentary
Videos:	Non-Financial KPIs explained by ACCA CPD partner accountingcpd
Activities:	Complete Financial and Non-financial Performance Indicators Paper.

Lesson 10: Data: Identification, Collection, and Analysis

Readings:	Lesson 10 Commentary Alzahmi, R. A., Rothwell, W. J., & Woocheol, K. (2013). A practical evaluation approach for OD interventions. International Journal of Research in Management, Economics and Commerce, 3(3), 43–65. Head, T. C., & Sorenson, P. F., Jr. (2005). The evaluation of organization development interventions: An empirical study. Organization Development Journal, 23(1), 40–55. Gill, P., Stewart, K., & Chadwick, B. (2008). Methods of data collection in qualitative research: interviews and focus groups. British Dental Journal, 204(6), 291–295. Gomathi, S. (2013). The effects of Balanced Score Card metrics in aligning HR strategy into business strategy for enhancing organizational capabilities. International Journal of Computer Science & Management Studies, 13(6), 1.
Videos:	Delphi Method 1: Mike Travis Delphi Method 2: Limitations, Examples, More Info: Mike Travis CPA R Kaplan Explains the Balanced Scorecard Communicating Strategy With the Balanced Scorecard
Activities:	Post Lesson 10 blog application. Submit Interview Assignment Oart 3: Interview Analysis: PowerPoint Slides Presentation.

Lesson 11: Feeding Back Results

Readings:	Chapter 8 (“Determining, Collecting, and Analyzing Implementation Data”): Textbook Edwards Zara, C. (1999). Evaluation and assessment. In J. P. Wilson (Ed.), Human resource development: Learning and training for individuals and organizations (pp. 377–392). Sterling, VA: Kogan Page Limited. What is Evaluation and Why Do It? Lesson 11 Commentary
Activities:	Submit the Feeding Back Results Zoom Presentation assignment.

Lesson 12: Separation

Readings:	Lesson 12 Commentary
Activities:	Participate in the Lesson 12 Discussion.

Interview Assignment Part 4

Readings:	None
Activities:	Complete Interview Assignment Part 4: Peer Feedback & Discussion.

Lesson 13: Conclusion and Final To-Do List

Readings:	Lesson 13 Commentary
Activities:	Post Lesson 13 blog reflection.