1. Commentary 1
2. Commentary 2
3. Commentary 3
4. Commentary 4
5. Commentary 5
6. Commentary 6
7. Commentary 7
8. Commentary 8

Lesson 2: The Nature of Communication in Organizations

Reading Assignment

Complete the assigned reading listed in the Course Schedule before going through the rest of the lesson.

Learning Objectives

After completing Lesson 2, you should be able to:

• explain how effective communication creates organizational excellence;
• describe the four communication competencies;
• identify your personal communication competencies;
• explain the human communication process and its outcomes;
• define organizational communication.