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Syllabus

ENGR 405: Project Management for Professionals

(3 credits)

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Instructor(s): Professor Dena Lang

Overview | Objectives | Materials | Course Requirements and Grading | Course Schedule | Academic Integrity | Accommodating Disabilities |Counseling and Psychological Services | Reporting Bias | Military Students | Privacy Notice | Student Responsibilities and Conduct | Additional Policies

Overview

ENGR 405 is designed to familiarize you with project management principles and techniques with an emphasis on how they are applied to real world examples. This course is beneficial to those of you who work or plan to work as a project manager, as well as those of you who have never worked formally as a project manager. During this course, you will become familiar with project management basics and have a chance to apply what you learn as you work through a semester-long course project. After completing the course, you will have the necessary skills and competencies to identify and create the project management life cycle and process; implement techniques for planning, scheduling, budgeting, and controlling project performance; model project manager responsibilities and skills; state project team development and effectiveness; manage project communication; and identify organizational structures.

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Course Objectives

Upon completion of this course, students should be able to:

  1. describe the project life cycle and discuss the related project management processes used within each phase;
  2. prepare a request for proposal (RFP) and respond to an RFP with a proposal;
  3. develop a work breakdown structure (WBS) and activities list;
  4. assign activity predecessors and create a network diagram;
  5. estimate resources, durations, and costs for activities;
  6. develop a project schedule, identify and explain the importance of the critical path;
  7. discuss the elements of a project management plan;
  8. calculate and analyze key project performance measures;
  9. develop a risk assessment matrix;
  10. discuss and practice at least five skills a project manager should have;
  11. discuss at least three characteristics of effective teams;
  12. prepare a useful, readable, and understandable final report; and
  13. use Microsoft Project (or ProjectLibre) to create a baseline project plan.
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Required Course Materials

You may purchase course materials from Barnes & Noble College (the bookstore used by Penn State's World Campus). For pricing and ordering information, please see the Barnes & Noble College website. Materials will be available at Barnes & Noble College approximately three weeks before the course begins. Be sure you purchase the edition/publication date listed.

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Library Resources

Many of Penn State's library resources can be used from a distance. Through the University Libraries website, you can:

  • access magazine, journal, and newspaper articles online using library databases;
  • borrow materials and have them delivered to your doorstep…or even your desktop
  • get research help via e-mail, chat, or phone using the Ask a Librarian service
  • and much more

You must have an active Penn State Access Account to take full advantage of the University Libraries' resources and services. Once you have a Penn State account, you will automatically be registered with the library within 24–48 hours. If you would like to check that your registration has been completed, visit the Libraries home page, click on the My Library Account at the top of the home page.

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Technical Requirements

Technical Requirements
Operating System

Penn State's LMS, Canvas, supports most recent versions of Microsoft Windows and Apple Mac operating systems.

To determine if your operating system is supported, please review the Canvas Computer Specifications.

Hardware

For a list of required computer hardware specifications and internet speed, please review the Canvas Computer Specifications.

Browser

Canvas supports the last two versions of every major browser release. We highly recommend updating to the newest version of whatever browser you are using.

To determine if your browser is supported, please review the list of Canvas Supported Browsers.

Please note that due to Instructure's reduction of support for Internet Explorer, students and instructors should choose another browser to use such as Firefox, Chrome, Edge, or Safari.

Note: Cookies must be enabled, and pop-up blockers should be configured to permit new windows from Penn State websites.

Additional Software

All Penn State students have access to Microsoft Office 365, including Microsoft Office applications such as Word, Excel, and PowerPoint.

Students will need Adobe Acrobat, available through Adobe Creative Cloud.

Sound Card, Microphone, and Speakers

Required

Web Camera Required
Monitor Capable of at least 1024 x 768 resolution
Mobile Device

The Canvas mobile app is available for versions of iOS and Android. To determine if your device is capable of using the Canvas Mobile App, please review the Canvas Mobile App Requirements.

As a Penn State student, you have access to LinkedIn Learning, your one-stop shop for video tutorials on Illustrator, Dreamweaver, Photoshop, Access, Excel, PowerPoint, and countless other topics—all free to active Penn State faculty, staff, and currently enrolled students. Take tutorials to help with coursework, learn techniques for your own projects, and boost your résumé with tech skills.

If you need technical assistance at any point during the course, please contact the Service Desk.

For registration, advising, disability services, help with materials, exams, general problem solving, visit World Campus Student Services!

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Course Requirements and Grading

Grading Scale

A = 93–100 B  = 83–86.9 C  = 70–76.9
A- = 90–92.9 B- = 80–82.9 D  = 60–69.9
B+ = 87–89.9 C+ = 77–79.9 F  = Below 59.9

Please refer to the University Grading Policy for Graduate Courses for additional information about University grading policies.

If, for reasons beyond the student's control, a student is prevented from completing a course within the prescribed time, the grade in that course may be deferred with the concurrence of the instructor. The symbol DF appears on the student's transcript until the course has been completed. Non-emergency permission for filing a deferred grade must be requested by the student before the beginning of the final examination period. In an emergency situation, an instructor can approve a deferred grade after the final exam period has started. Under emergency conditions during which the instructor is unavailable, authorization is required from one of the following: the dean of the college in which the candidate is enrolled; the executive director of the Division of Undergraduate Studies if the student is enrolled in that division or is a provisional student; or the campus chancellor of the student's associated Penn State campus.

For additional information please refer to the Deferring a Grade page.

Assignments

Important: Note that in some lessons you may come upon assignments located within the lesson commentary. Be sure to complete the assignments as you come upon them, rather than waiting until the end of each lesson or until the week before larger or more complicated lessons are due.

It's important to begin your lessons early in the week (Monday) in order to support dialog in discussions. Be sure to check back often throughout the week to add comments and read your classmates' posts throughout the week.

All assignments must be submitted no later than their respective due date/time in the Course Schedule. No exceptions. Computer problems are not an acceptable excuse. This course requires work and discipline. It is important to allow sufficient time to complete all assignments on time; do not wait until the last minute to complete the assignments.

You should ask for help when you need it. If you have questions, concerns or need clarifications about the course syllabus, material, assignments, etc., it is important that you communicate them to your instructor immediately.

Assignment Breakdown
Assignment (number) Points per Assignment Total Points Percentage of Course
Discussions (13) 14 182 18.2
Lesson Questions (11)  20 (except L8=30 pts and L11=24 pts) 234 23.4
Journal Entries (13) 10 130 13.0
Video Biography (1) 24 24 2.4

Self and Peer Work Effort Evaluations

  • Self & Peer CATME Evaluation on Deliverables 1 & 2 (1)
  • Self & Peer CATME Evaluation on Deliverables 3 & 4 (1)

 

30

30

60

 

 

6.0

 

 

Ethics in Project Management Paper (1) 40 40 4.0
Exams (3) 40 120 12.0

Course Deliverables

  • CATME Project Team Charter (1)
  • Deliverable 1: Proposal (1)
  • Deliverable 2: WBS & Activity List (1)
  • Deliverable 2: Individual Work Effort Verification (1)
  • Deliverable 3: Durations, Critical Path, Resources, Costs, Risk Matrix (1)
  • Deliverable 3: Individual Work Effort Verification
  • Deliverable 4: Schedule Challenge and Final Report (1)

 

10
40
36
4
76
4
40

210










 

21.0










 

  Total 1,000 100%

Extra Credit

  • Lesson Quizzes (14)
  • Time Management Reflection Paper (1)
  • Electronic Communication Reflection Paper (1)

28
10
10
48
4.8
  Total Extra Credit 48 4.8%

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Course Schedule

Welcome and Lesson 1 | Lesson 2 | Lesson 3 | Lesson 4 | Lesson 5 | Lesson 6 | Lesson 7 | Lesson 8 | Lesson 9 | Lesson 10 | Lesson 11 | Lesson 12 | Lesson 13 | Lesson 14 | Lesson 15 |

The schedule below outlines the topics we will be covering in this course, along with the associated time frames and assignments.

Assignments are due by 11:59 pm ET, Sunday of the week unless otherwise noted. There are some assignments, such as discussions, which require you to submit your initial assignment (response to a discussion prompt) by 11:59 p.m. (ET) Thursday to allow your classmates time to read your response to the discussion prompt and post a comment by 11:59 p.m. (ET) on the following Sunday.

Lesson 1

Welcome Module and Lesson 1 | Introduction and Fundamental Project Management Concepts

Readings:

Modules

  • Course Syllabus
  • Welcome Module Commentary
  • Lesson 1 Commentary

Textbook Readings

  • Successful Project Management
    • Chapter 1
  • PMBOK® Guide
    • pp. 1–11 (sect. 1.1–1.2.2)*
    • pp. 17–41 (sect. 1.2.4–2.3.1)*

*Optional, but helpful for the extra credit quizzes and PMI exam prep.

Activities:

  1. Academic Integrity
  2. Journal Entry 1.1: Unforeseen Circumstances
  3. Lesson 1 Questions
  4. Lesson 1 Quiz (Extra Credit)
  5. Video Biography Initial Post

 

Lesson 2

Lesson 2 | Identifying and Selecting Projects

Readings:

Modules

  • Lesson 2 Commentary
    • Includes video on Project Selection from the CAPM Tutorial, Project Integration Knowledge Area (from 3:19 through 12:05 only)

Textbook Readings

  • Successful Project Management
    • Chapter 2
  • PMBOK® Guide
    • pp. 69–81 (sect. 4–4.1.3.2)*
    • pp. 503–522 (sect. 13–13.2.3.1)*

*Optional, but helpful for the extra credit quizzes and PMI exam prep.

Reading Links

The following assigned articles are designed to be read with lesson commentary:

Optional article designed to be read with lesson commentary:

Activities:

  1. Video Biography Peer Replies 
  2. Lesson 2 Discussion: Engineering Services Proposals and Ethics
    (initial post due Thursday; peer replies due Sunday)
  3. Journal Entry 2.1: How to Develop and Evaluate an Engineering Services Proposal
  4. Lesson 2 Questions
  5. Lesson 2 Quiz (Extra Credit)
  6. CATME Project Team Charter (Team Assignment)
  7. Deliverable 1: Project Proposal in Response to RFP (Team Assignment; Due in Lesson 4)

 

Lesson 3

Lesson 3 | Developing Project Proposals and Procurement Management

Readings:

Modules

  • Lesson 3 Commentary
    • Includes video on Project Management Basics: Procurement | LinkedIn Learning (Video: 1h 13m; optional)

Textbook Readings

  • Successful Project Management
    • Chapter 3
  • PMBOK® Guide
    • pp. 459–501 (sect. 12–12.3.3.7)*

*Optional, but helpful for the extra credit quizzes and PMI exam prep.

Reading Links

The following assigned articles are designed to be read with lesson commentary:

Activities:

  1. Journal Entry 3.1: QBS and Best Value Processes
  2. Lesson 3 Questions
  3. Lesson Quiz 3 (Extra Credit)
  4. Deliverable 1: Project Proposal in Response to RFP (Team Assignment; Due in Lesson 4)

 

Lesson 4

Lesson 4 | Exam 1, Project Management Information Systems, and Project Scope Management

Readings:

Modules

  • Lesson 4 Commentary

Textbook Readings

  • Successful Project Management
    • Appendix A
  • PMBOK® Guide
    • pp. 129–155 (sect. 5–5.3.3.2)*

*Optional, but helpful for the extra credit quizzes and PMI exam prep.

Additional Resources

Activities:

  1. Lesson 4 Discussion: PMIS Insights
    (initial post due Thursday; peer replies due Sunday)
  2. Lesson 4 Quiz (Extra Credit)
  3. Deliverable 1: Project Proposal in Response to RFP (Team Assignment; Due in Lesson 4)
  4. Exam 1: Successful Project Management, Chapters 1-3

 

Lesson 5

Lesson 5 | Defining Scope, Responsibility, and Activity Sequence

Readings:

Modules

  • Lesson 5 Commentary
  • Videos in Commentary 
    • Includes video on Project Management: Preventing Scope Creep | LinkedIn Learning (34m; required and linked to the Lesson 5 Discussion Forum); 
    • 3 videos on Working with MS Project, Part I; covering Creating a Project File and Entering Project Properties and Information (4m); Entering Tasks (4m); Predecessors (5m)

Textbook Readings

  • Successful Project Management
    • Chapter 4
  • PMBOK® Guide
    • pp. 156–194 (sect. 5.4–6.3.3.2)*

*Optional, but helpful for the extra credit quizzes and PMI exam prep.

Activities:

  1. Journal Entry 5.1: Succinct Project Objective
  2. Lesson 5 Discussion: Scope Creep
    (initial post due Thursday; peer replies due Sunday)
  3. Lesson 5 Questions
  4. Lesson 5 Quiz (Extra Credit)
  5. Deliverable 2: WBS, Activities List, Predecessors, and Resources (Team Assignment; Due in Lesson 6)

 

Lesson 6

Lesson 6 | Developing the Project Schedule

Readings:

Modules

  • Lesson 6 Commentary
    • Includes video on Managing Project Schedules (33 short videos; 1h 33m total; full video is optional, but two sections are required: Identifying and Organizing Activities and Sequencing Activities)
    • 3 videos on Working with MS Project, Part II; covering Network Diagrams and Entering Durations (4m), Gantt Chart (4m), and Schedules (3m)

Textbook Readings

  • Successful Project Management
    • Chapter 5
  • PMBOK® Guide
    • pp. 195–230 (sect. 6.4–6.6.3.5); 320–327 (sect. 9.2–9.2.3.4)*

*Optional, but helpful for the extra credit quizzes and PMI exam prep.

Activities:

  1. Journal Entry 6.1: Contractor Actions and Findings
  2. Lesson 6 Discussion: Activity Duration Estimates
    (initial post due Thursday; peer replies due Sunday)
  3. Lesson 6 Questions
  4. Lesson 6 Quiz (Extra Credit)
  5. Deliverable 2: WBS, Activities List, Predecessors, and Resources (Team Assignment; Due in Lesson 6)
  6. Deliverable 2: Individual Work Effort Verification

 

Lesson 7

Lesson 7 | Resource Utilization and Quality Management

Readings:

Modules

  • Lesson 7 Commentary
    • Video series on Managing Resource-Constrained Projects (23 short videos; 1h 32m total) (optional, includes great practice files you may be interested in)
    • Video series on Managing Project Quality (21 short videos; 1h 22m total) (required and linked to the Lesson 7 Discussion Forum)
    • 3 videos on Working with MS Project, Part III; covering Resources (4:21 m), Durations (3:50 m), and Overallocation (4:00 m)

Textbook Readings

  • Successful Project Management
    • Chapter 6
  • PMBOK® Guide
    • pp. 271–306 (sect. 8–8.3.3.6)*

*Optional, but helpful for the extra credit quizzes and PMI exam prep.

Activities:

  1. Journal Entry 7.1: Project Failures
  2. Lesson 7 Discussion: Managing Project Quality
    (initial post due Thursday; peer replies due Sunday)
  3. Lesson 7 Questions
  4. Lesson 7 Quiz (Extra Credit)
  5. Self & Peer CATME Evaluation (Deliverables 1 & 2)
  6. Complete and submit Mid-Course Survey
  7. Deliverable 3: Activity Durations, Critical Path, Resources, Costs, and Risk Matrix (Team assignment; due in Lesson 10)

 

Lesson 8

Lesson 8 | Determining Costs, Budget, and Earned Value

Readings:

Modules

  • Lesson 8 Commentary
    • Video series on Managing Project Budgets (22 short videos; 1h 11m total) (required and linked to the Lesson 8 Discussion Forum)
    • Video series on Calculating Earned Value (19 short videos; 1h 7m total) (optional, but includes great exercise files to walk through examples)
    • 3 videos on Working with MS Project, Part IV; covering Entering Costs (4:08 m), Actuals (4:08 m) (not required for assignments), and Values (4:08 m) (not required for assignments)
    • Video series on Managing Budget-Constrained Projects with Microsoft Project (26 short videos, 1h 8m total) (optional, but includes great exercise files to walk through examples)

Textbook Readings

  • Successful Project Management
    • Chapter 7
  • PMBOK® Guide
    • pp. 231–270 (sect. 7–7.4.3.5)*

*Optional, but helpful for the extra credit quizzes and PMI exam prep.

Activities:

  1. Lesson 8 Discussion: Managing Project Budgets
    (initial post due Thursday; peer replies due Sunday)
  2. Lesson 8 Questions
  3. Lesson 8 Quiz (Extra Credit)
  4. Deliverable 3: Activity Durations, Critical Path, Resources, Costs, and Risk Matrix (Team assignment; due in Lesson 10)

 

Lesson 9

Lesson 9 | Exam 2 and Risk Management

Readings:

Modules

  • Lesson 9 Commentary
    • Video series on Managing Project Risk (19 short videos; 1h 14m total) (required and linked to the Lesson 9 Discussion Forum). 
    • Video on Challenger- A Case Study in Risk Management; (7:24 m)

Textbook Readings

  • Successful Project Management
    • Chapter 8
  • PMBOK® Guide
    • pp. 395–458 (sect. 11–11.7.3.5)*

*Figure 11-15 Example Decision Tree (pg. 435) and Section 11.5.2.4 through 11.5.2.7 (pgs. 442-446) are required reading and helpful in the Lesson 9 Questions assignment ; the remaining sections are optional, but helpful for the extra credit quizzes and PMI exam prep.

Activities:

  1. Journal Entry 9.1: Risk Taking vs. Risk Management
  2. Lesson 9 Discussion: Managing Project Risk
    (initial post due Thursday; peer replies due Sunday)
  3. Lesson 9 Questions
  4. Lesson 9 Quiz (Extra Credit)
  5. Exam 2: Successful Project Management, Chapters 4–7
  6. Deliverable 3: Activity Durations, Critical Path, Resources, Costs, and Risk Matrix (Team assignment; due in Lesson 10)

 

Lesson 10

Lesson 10 | The Project Manager

Readings:

Modules

  • Lesson 10 Commentary

Textbook Readings

  • Successful Project Management
    • Chapter 10
  • PMBOK® Guide
    • pp. 307–320 (sect. 9–9.1.3.3)*
    • pp. 51–68 (sect. 3–3.5.4)*
    • pp. 82–120 (sect. 4.2–4.6.3.3)*

*Optional, but helpful for the extra credit quizzes and PMI exam prep.

Activities:

  1. Journal Entry 10.1: Delegation
  2. Lesson 10 Discussion: Developing Your Top Skills for Project Success
    (initial post due Thursday; peer replies due Sunday)
  3. Lesson 10 Quiz (Extra Credit)
  4. Deliverable 3: Activity Durations, Critical Path, Resources, Costs, and Risk Matrix (Team assignment; due in Lesson 10)
  5. Deliverable 3: Individual Work Effort Verification

 

Lesson 11

Lesson 11 | The Project Team

Readings:

Modules

  • Lesson 11 Commentary
    • The following book chapter is a source that might be beneficial to you as you develop your Ethics in Project Management paper that is due in the next lesson: Arora, M., & Baronikian, H. (2013). Ethical leadership  download. In Leadership in project management: Leading people and projects to success (2nd ed.). Leadership Publishing House.

Textbook Readings

  • Successful Project Management
    • Chapter 11
  • PMBOK® Guide
    • pp. 328–358 (sect. 9.3–9.6.3.4)*

*Optional, but helpful for the extra credit quizzes and PMI exam prep.

Reading Links

The following assigned articles are designed to be read with lesson commentary:

Activities:

  1. Journal Entry 11.1: Five Conflict Management Styles
  2. Lesson 11 Discussion: Four Leadership Behaviors
    (initial post due Thursday; peer replies due Sunday)
  3. Lesson 11 Questions: Delegation Exercise
  4. Lesson 11 Quiz (Extra Credit)
  5. Time Management Reflection Paper (Extra Credit; due in Lesson 13, requires 1 week of practicing techniques and keeping a log)

 

Lesson 12

Lesson 12 | Project Communication and Documentation and Stakeholder Engagement

Readings:

Modules

  • Lesson 12 Commentary
    • Video on The power of listening; (15:41 m)

Textbook Readings

  • Successful Project Management
    • Chapter 12.
  • PMBOK® Guide
    • pp. 359–393 (sect. 10–10.3.3.4)*
    • pp. 523–536 (sect. 13.3–13.4.3.4)*

*Optional, but helpful for the extra credit quizzes and PMI exam prep.

Reading Links

The following assigned articles are designed to be read with lesson commentary:

Activities:

  1. Journal Entry 12.1: Active Listening Skills
  2. Lesson 12 Discussion: Ethics in Project Management
    (initial post due Thursday; peer replies due Sunday)
  3. Lesson 12 Quiz (Extra Credit)
  4. Ethics in Project Management Paper
  5. Time Management Reflection Paper (Extra Credit; due in Lesson 13, requires 1 week of practicing techniques and keeping a log)
  6. Communication Reflection Paper (Extra Credit; due in Lesson 13, requires 1 week of observing body language and electronic communications and keeping a log)
  7. Deliverable 4: Schedule Challenge & Final Report to the Customer (Team Assignment; Due in Lesson 14)

 

Lesson 13

Lesson 13 | Project Management Organizational Structures

Readings:

Modules

  • Lesson 13 Commentary

Textbook Readings

  • Successful Project Management
    • Chapter 13
  • PMBOK® Guide
    • Chapter 1, pp. 11–17 (sect. 1.2.3–1.2.3.6)*
    • Chapter 2, pp. 42–49 (sect. 2.4–2.4.4.3)*

*Optional, but helpful for the extra credit quizzes and PMI exam prep.

Activities:

  1. Journal Entry 13.1: Optimum Organizational Structures
  2. Lesson 13 Discussion: Organizational Structures
    (initial post due Thursday; peer replies due Sunday)
  3. Lesson 13 Questions
  4. Lesson 13 Quiz (Extra Credit)
  5. Time Management Reflection Paper (Extra Credit; due in Lesson 13, requires 1 week of practicing techniques and keeping a log)
  6. Communication Reflection Paper (Extra Credit; due in Lesson 13, requires 1 week of observing body language and electronic communications and keeping a log)
  7. Deliverable 4: Schedule Challenge & Final Report to the Customer (Team Assignment; Due in Lesson 14)

 

 

Lesson 14

Lesson 14 | Project Closure

Readings:

Modules

  • Lesson 14 Commentary

Textbook Readings

  • Successful Project Management
    • Chapter 9
  • PMBOK® Guide
    • pp. 121–128 (sect. 4.7–4.7.3.4)*

*Optional, but helpful for the extra credit quizzes and PMI exam prep.

Activities:

  1. Journal Entry 14.1: Reflecting on Projects (Lessons Learned)
  2. Lesson 14 Discussion: Recognizing Contributions 
    (initial post due Thursday; peer replies due Sunday)
  3. Lesson 14 Questions
  4. Lesson 14 Quiz (Extra Credit)
  5. Deliverable 4: Schedule Challenge & Final Report to the Customer (Team Assignment; Due in Lesson 14)

 

Lesson 15

Lesson 15 | Exam 3 and Special Topics in Project Management

Readings:

Modules

  • Lesson 15 Commentary
    • Video series on Agile Project Management with Microsoft Project (14 short videos; 1h 33m total) (optional, includes exercise files)

Textbook Readings

  • PMBOK® Guide: Agile Practice Guide (optional)

Activities:

  1. Journal Entry 15.1: PMP Exam and Future Career Plans
  2. Lesson 15 Discussion: Agile Project Management & Lessons Learned
    (initial post due Tuesday; peer replies due Friday)
  3. Self & Peer CATME Evaluation (Deliverables 3 & 4)
  4. Exam 3: Successful Project Management, Chapters 8-13

 

Finals

Finals Week

Readings:

  • None

Activities:

  • None

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Academic dishonesty includes but is not limited to

  • cheating,
  • plagiarism,
  • fabrication of information or citations,
  • facilitating acts of academic dishonesty by others,
  • unauthorized prior possession of examinations,
  • submitting the work of another person or work previously used without informing the instructor and securing written approval, and
  • tampering with the academic work of other students.

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Please see the Academic Integrity Chart for specific college contact information or visit one of the following sites:

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  2. Students are responsible for keeping track of changes in the course syllabus made by the instructor throughout the semester.
  3. Students are responsible for monitoring their grades.
  4. Students must contact their instructor (and teammates when working on any collaborative learning assignments) as soon as possible if they anticipate missing long periods of online time due to events such as chronic illnesses, death in the family, business travel, or other appropriate events. The instructor will determine the minimal log on time and participation required in order to meet course responsibilities. In the event of other unforeseen conflicts, the instructor and student will arrive at a solution together.
    1. Requests for taking exams or submitting assignments after the due dates require documentation of events such as illness, family emergency, or a business-sanctioned activity.
    2. Conflicts with dates on which examinations or assignments are scheduled must be discussed with the instructor or TA prior to the date of the examination or assignment.
  5. Students are responsible for following appropriate netiquette (network etiquette) when communicating with their instructor and classmates. For reference:
    1. Tips for Being a Successful World Campus Student
    2. Email and Communication Strategies
  6. Behaviors that disrupt other students’ learning are not acceptable and will be addressed by the instructor.
  7. For severe and chronic problems with student disruptive behavior, the following will be applied for resolution:
    1. Senate Committee on Student Life policy on managing classroom disruptions: Office of Student Conduct
    2. Penn State Principles
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Additional Policies

For information about additional policies regarding Penn State Access Accounts; credit by examination; course tuition, fees, and refund schedules; and drops and withdrawals, please see the World Campus Student Policies website.

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