Main Content

Syllabus

The information contained on this page is designed to give students a representative example of material covered in the course. Any information related to course assignments, dates, or course materials is illustrative only. For a definitive list of materials, please check the online catalog 3-4 weeks before the course start date.

MGMT 321 Leadership and Motivation

MGMT 321 Leadership and Motivation (3) Applies organizational behavior theories, concepts, and skills to leading and motivating individuals and groups.


Overview

This course, Leadership and Motivation, applies organizational behavior theories, concepts, and skills to leading and motivating individuals and groups. Organizational behavior is the study of human behaviors, attitudes, and performance in organizations. Because of the complexity of working in organizations, understanding the behavior of individuals and groups is an essential part of managing. Since this field is not simple or static, it takes an interdisciplinary approach, building upon areas such as psychology, sociology, anthropology, and other fields.

The dynamic nature of working with and understanding others makes this an interesting, exciting, and challenging subject.  This course will help you to understand the relationships among organizational culture and leadership, and then help you to translate that understanding into specific behavior. It will push you to develop the knowledge, skills, attitudes, and experiences you will need to lead—from whatever position in an organization you find yourself—in this “fast boil” and increasingly global environment. In the world ahead, leadership will not be an elite, specialized activity, but rather something that all people at all levels of the organization can and must engage in. 

Since all individuals will work in various group and organizational settings throughout their lives, the study of organizational behavior is important. For managers, understanding and implementing the concepts of organizational behavior through various competencies should lead to higher performance, satisfaction, and motivation on the part of employees. In our own personal life, comprehension of these concepts will lead to greater understanding and insight regarding the behavior and activities of ourselves, other individuals, and groups with which we interact.

While the study of individual and group behaviors dates back hundreds of years, research in this area continues to unveil new theories and concepts. In order to help you understand the behavior of individuals and groups, these current theories and concepts will be presented and discussed. This knowledge should add to the material you have acquired in previous management-related courses and provide you with better skills to deal with individuals in a variety of organizational settings.

You will also learn that Leadership and Motivation for the future is increasingly the art of building and rapidly mobilizing trust relationships with well-educated, creative, adventurous people who can use technology to team across time, space, culture, national allegiances in pursuit of innovation. It is about creating work environments that encourage people to give their full creativity, passion, and personal and professional networks to the organization. (N.B. all of these critical elements of success are easily disguised and are given to the organization only at the discretion of the employee). Finally, it is about showing the world that you are a values driven individual or organization through the way you work and through the way that you relate to the wider world--as Dov Seidman says in his book HOW [1] how you do what you do, in a world where virtually everything is subject to commoditization, is almost as important as what you do…in my mind, HOW is all about Leadership and Motivation.

[1]Siedman, D. (2007). How: Why how we do anything means everything -- in business (and in life). Hoboken, NJ:John Wiley & Sons.


Course Objectives

The primary objective is to help each student formulate and develop his or her own insight and reasoning into organizational behavior and the leadership processes of dealing with individuals and groups of individuals. To accomplish this objective, the focus of this class will be directed toward both (1) theory – especially those which help explain and predict individual, group, or organizational responses, and (2) practice – i.e., the vicarious application of theory to practical problems. The specific objectives for the course are to:

  • build a framework for the study of leadership by analyzing the basic functions of the behaviors of individuals and groups in organizations
  • demonstrate an understanding of the universal application of leadership and motivation techniques through identification of managerial practices in diverse types of organizations
  • demonstrate an understanding of the motivational behavior of people in organizational situations
  • practice your analytic and communicative skills
  • develop one's own philosophy of leadership that encompasses concepts, theories, practices, and standards as exemplified in this course

Structure

Management 321 contains an introductory lesson in which you are asked to provide some information to help me get to know you, 13 content lessons (with required lesson assignments that you are to submit for evaluation), a Nonprofit Leadership project that you will work on over several weeks, and a final paper. Each content lesson has these components:

  • Reading Assignment: These direct you to the appropriate textbook and article readings.
  • Learning Objectives: They are found at the beginning of each online lesson.
  • Online Commentary: Each commentary is equivalent to a classroom lecture. Here you will see new concepts or variations of ideas that appear in your readings. Some commentaries will contain material that is complementary to your readings but may not be covered in the readings.
  • Lesson Assignment: Each lesson contains assignments that require you to apply, analyze, evaluate (your opinion), synthesize, and integrate the concepts and theories you have learned and, in some cases, you are asked to create and vision.

Course Materials

Most World Campus courses require that students purchase materials (e.g., textbooks, specific software, etc.). To learn about how to order materials, please see the Course Materials page. You should check LionPATH approximately 3–4 weeks before the course begins for a list of required materials.

Library Resources

Many of the University Libraries resources can be utilized from a distance. Through the Libraries website, you can

  • access magazine, journal, and newspaper articles online using library databases;
  • borrow materials and have them delivered to your doorstep—or even your desktop;
  • get research help via email, chat, or phone using the Ask a Librarian service; and
  • much more. 

You must have an active Penn State Access Account to take full advantage of the Libraries' resources and service.  The Off-Campus Users page has additional information about these free services.


Technical Requirements

Technical Requirements
Operating System

Canvas, Penn State's Learning Management System (LMS), supports most recent versions of Microsoft Windows and Apple Mac operating systems. 

To determine if your operating system is supported, please review Canvas' computer specifications.

Browser

Canvas supports the last two versions of every major browser release. It is highly recommended that you update to the newest version of whatever browser you are using.

Please note that Canvas does not support the use of Internet Explorer. Students and instructors should choose a different browser to use.   

To determine if your browser is supported, please review the list of Canvas Supported Browsers.


Note: Cookies must be enabled, and pop-up blockers should be configured to permit new windows from Penn State websites.
Additional Canvas Requirements For a list of software, hardware, and computer settings specifically required by the Canvas LMS, please review Canvas' computer specifications.
Additional Software

All Penn State students have access to Microsoft Office 365, including Microsoft Office applications such as Word, Excel, and PowerPoint.

Students will need a PDF reader, such as Adobe Reader.

Hardware

Monitor: Monitor capable of at least 1024 x 768 resolution
Audio: Microphone, Speakers
Camera (optional, recommended): Standard webcam - many courses may require a webcam for assignments or exam proctoring software.

Mobile Device (optional) The Canvas mobile app is available for versions of iOS and Android. To determine if your device is capable of using the Canvas Mobile App, please review the Canvas Mobile App Requirements.


Student Education Experience Questionnaire (SEEQ)

During the semester you will receive information for completing the Student Education Experience Questionnaire (SEEQ). Your participation is an opportunity to provide anonymous feedback on your learning experience. Your feedback is important because it allows us to understand your experience in this course and make changes to improve the learning experiences of future students. Please monitor email and course communications for links and availability dates.


If you need technical assistance at any point during the course, please contact the Service Desk.

For registration, advising, disability services, help with materials, exams, general problem solving, visit World Campus Student Services!


Course Schedule

Note: All due dates reflect North American eastern time (ET).

Course Schedule

The schedule below outlines the topics we will be covering in this course, along with the associated time frames and assignments.

Note that all dates reflect North American eastern time (ET). This ensures that all students have the same deadlines regardless of where they live. All lesson assignments must be submitted by 11:59 PM (ET) on the last day of the timeframe indicated below for the lesson unless otherwise stated.

Lesson 1: Course Overview and Welcome
Readings:
  • None
Assignments:
  • Complete the Academic Integrity Tutorial and submit certificate of achievement
  • Complete the Introduce Yourself discussion (Video)
  • Complete Personal Leadership discussion
  • Complete Class Profiles activity
Lesson 2: The Importance of Leadership and Motivation
Readings:

Textbook

  • Chapter 1:Understanding behaviors for effective leadershipLeadership and its importance

Other Readings

  • Between Venus and Mars
  • The best motivators in business
  • Review the Nonprofit Strategy Diagnostic and the Nonprofit Leadership Project (in lesson module)
Assignments:
  • Complete Career Goals and Competencies discussion
  • Complete Leadership Self-Evaluation activity
  • Begin the Nonprofit Leadership activity
Lesson 3: Leadership Behaviors and Processes, Branding
Readings:

Textbook

  • Chapter 2: Understanding behaviors for effective leadership: Leadership behaviors and processes

Other Readings

  • A guide to branding in the public sector and not-for-profit sectors
  • 11 Simple Steps for a Successful Brand Building Process (online article)
  • What are the top non-profit U.S. brands? (Note: cancel out of the dialog box by clicking the "X" in the bottom corner to bypass the login.)

Optional Resources

  • Brand Building Process (Youtube video)
  • This old brand
  • A brief history of national service (part 2, page 252)
Assignments:
  • Complete the Guide to Branding discussion
  • Continue the Non-Profit Leadership activity
Lesson 4: Contingency Models of Leadership
Readings:

Textbook

  • Chapter 3: Understanding behaviors for effective leadership: Contingency models of leadership

HBR (see the Materials section in the Course Syllabus)

  • The Leadership Lessons of Mt. Everest
Assignments:
  • Complete the Mount Everest discussion
  • Complete the Current Event on Leadership discussion
  • Complete the Non-Profit Progressive Update #1 discussion
Lesson 5: Directive Leadership Behavior
Readings:

Textbook

  • Chapter 5: Understanding behaviors for effective leadership: Directive leadership behavior

Other Readings

  • Quotations from General Colin Powell: A Leadership Primer
  • Introduction to Final Self-Assessment Paper (also available in lesson module)
Assignments:
  • Complete the Colin Powell Quotations discussion
  • Complete the Powell McChrystal Comparison activity
Lesson 6: Supportive and Participative Leadership Behavior
Readings:

Textbook

  • Chapter 4: Understanding behaviors for effective leadership: Supportive leadership behavior
  • Chapter 6: Understanding behaviors for effective leadership: Participative leadership behavior

HBR (see the Materials section in Course Syllabus)

  • Blue ocean leadership
  • Your scarcest resource
  • Getting your team to do what it says it's going to do
Assignments:
  • Complete the Top Ten Leaderhip Values discussion
  • Complete the Non-Profit Progressive Update #2 
  • Complete the Non-Profit Progressive Update #2 discussion
Lesson 7: Leadership Development and Motivational Change
Readings:

Other Readings

  • Leader to leader, Energizing the organization by Rajeev Peshawaria  (December 2011)
  • Jarrod Spencer's The 5 hurdles:  How leaders fall & rise again
  • Eight types of mentors: Which ones do you need?
Assignments:
  • Complete the Jarrod Spencer discussion
  • Complete the Energy activity
Lesson 8: Decision Traps
Readings:

Textbook

  • Chapter 4: Winning decisions: Avoiding distortion bias
Assignments:
  • Complete the Decision Traps activity
  • Complete the Non-Profit Progressive Update #3 discussion
Lesson 9: Decision Analysis
Readings:

Textbook

  • Chapter 3: Winning decisions: Creating winning frames
Assignments:
  • Complete the Decision Analysis quiz
  • Complete the Decision Analysis discussion
  • Complete the Final Assessment Paper (one page outline) activity
Lesson 10: Group Decision Making
Readings:

Textbook

  • Chapter 7: Winning decisions: Managing group decisions
Assignments:
  • Complete the Group Decision Making discussion
  • Complete the Group activity
  • Complete the Nonprofit Leadership Final Project activity
Lesson 11: Leadership for Innovation and Entrepreneurship
Readings:

Textbook

  • Chapter 7: Understanding behaviors for effective leadership: Leadership reward and punishment behaviors
  • Chapter 8: Understanding behaviors for effective leadership: Charismatic leadership behavior

HBR (see the Materials section in the Course Syllabus)

  • Blue Ocean Strategy

Other Readings

  • Kauffman: Educating the next wave of entrepreneurs (executive summary AND education report) 
  • Starbucks:  The art of endless transformation
  • Starbucks college achievement plan: A lifetime of opportunity

Optional Readings

  • Excellent career advice from LinkedIn's billionaire founder Reid Hoffman: The 3 secrets of highly successful graduates
Assignments:
  • Complete the Blue Ocean discussion
  • Complete the Educational Experience discussion
Lesson 12: Boundary Spanning, Understanding and Building Social Networks
Readings:

Textbook

  • Chapter 9: Understanding behaviors for effective leadership: Boundary spanning and team leadership
  • Chapter 10: Understanding behaviors for effective leadership: Building social exchanges and fairness

Other Readings

  • Millennials: A portrait of generation next - confident, connected, open to change
  • Office 'influencers' are in high demand
Assignments:
  • Complete the Millennials discussion
  • Complete the Office Influencers activity
Lesson 13: What Makes and Excellent Leader or Organization?
Readings:

Textbook

  • Chapter 14: Understanding behaviors for effective leadership: Integration and conclusions

HBR (see the Materials section in the Course Syllabus)

  • Collective Genius
Assignments:
  • Complete the Daniel Pink and Tom Friedman assignment
  • Complete the Leadership and Motivation Mantra discussion
  • Continue working on the Final Self-Assessment Paper activity - The Final Paper will be due by 11:59 PM (ET).
Final Exam Period
Readings:
  • None
Assignments:
  • Submit the Final Self-Assessment Paper activity

Course Requirements

There are 1000 possible total points to be earned in this course.

Activities Overview
Points Weight Description Assignments
320 32% Lesson Assignments

8 assignments worth 40 points each

  • Lesson 1 -- Class Profiles
  • Lesson 2 -- Leadership Self-Evaluation
  • Lesson 5 -- Generals Colin Powell and Stanley McChrystal Comparison
  • Lesson 7 -- Energy
  • Lesson 8 -- Decision Traps
  • Lesson 10 -- Group
  • Lesson 12 -- Office Influencers
  • Lesson 13 -- Daniel Pink/Tom Friedman
300 30% Discussions

15 discussions worth 20 points each

  • Lesson 1 -- Personal Leadership
  • Lesson 2 -- Career Goals and Competencies
  • Lesson 3 -- Guide to Branding
  • Lesson 4 -- Mount Everest and Current Event on Leadership
  • Lesson 5 -- Colin Powell Quotations
  • Lesson 6 -- Top Ten Leadership Values and Nonprofit Progressive Update 2 discussion
  • Lesson 7 -- Jarrod Spencer
  • Lesson 9 -- Decision Analysis
  • Lesson 10 -- Group Decision Making
  • Lesson 11 -- Blue Ocean and Educational Experience
  • Lesson 12 -- Millennials
  • Lesson 13 -- Leadership and Motivation Mantra

Note Regarding Discussion Forums: After posting your reply to a Discussion Forum, you will not have the ability to edit or delete your post. It is recommended that you compose your discussion message in a word processing program first and then copy and paste the text into the Discussion Forum.

150 15% Nonprofit Strategy Project
  • Lesson 4 (15 points) -- Update #1
  • Lesson 6 (25 points) -- Update #2
  • Lesson 8 (10 points) -- Update #3
  • Lesson 10 (100 points) -- Final project
150 15% Final Self-Assessment Paper
  • Lesson 9 (50 points) -- One-page outline
  • Lesson 13 (100 points) -- Final paper
80 8% Quiz
  • Lesson 9 (80 points) -- Online quiz
  • Lesson 12 (ungraded) -- Millennials quiz
1000 100% Total Possible Points  

Grading

Grading Scale
Numerical value Letter grade
93 and above A
90–92.99 A-
87–89.99 B+
83–86.99 B
80–82.99 B-
77–79.99 C+
70–76.99 C
60–69.99 D
below 60 F

Please refer to the University Grading Policy for Undergraduate Courses for additional information about University grading policies. If, for reasons beyond the student's control, a student is prevented from completing a course within the prescribed time, the grade in that course may be deferred with the concurrence of the instructor. The symbol DF appears on the student's transcript until the course has been completed. Non-emergency permission for filing a deferred grade must be requested by the student before the beginning of the final examination period. In an emergency situation, an instructor can approve a deferred grade after the final exam period has started. Under emergency conditions during which the instructor is unavailable, authorization is required from one of the following: the dean of the college in which the candidate is enrolled; the executive director of the Division of Undergraduate Studies if the student is enrolled in that division or is a provisional student; or the campus chancellor of the student's associated Penn State campus.

For additional information please refer to the Deferring a Grade page.Note: If you are planning to graduate this semester, please communicate your intent to graduate to your instructor. This will alert your instructor to the need to submit your final grade in time to meet the published graduation deadlines. For more information about graduation policies and deadlines, please go to the Graduation Information on the My Penn State Online Student Portal.


Academic Integrity

According to Penn State policy G-9: Academic Integrity , an academic integrity violation is “an intentional, unintentional, or attempted violation of course or assessment policies to gain an academic advantage or to advantage or disadvantage another student academically.” Unless your instructor tells you otherwise, you must complete all course work entirely on your own, using only sources that have been permitted by your instructor, and you may not assist other students with papers, quizzes, exams, or other assessments. If your instructor allows you to use ideas, images, or word phrases created by another person (e.g., from Course Hero or Chegg) or by generative technology, such as ChatGPT, you must identify their source. You may not submit false or fabricated information, use the same academic work for credit in multiple courses, or share instructional content. Students with questions about academic integrity should ask their instructor before submitting work.

Students facing allegations of academic misconduct may not drop/withdraw from the affected course unless they are cleared of wrongdoing (see G-9: Academic Integrity ). Attempted drops will be prevented or reversed, and students will be expected to complete course work and meet course deadlines. Students who are found responsible for academic integrity violations face academic outcomes, which can be severe, and put themselves at jeopardy for other outcomes which may include ineligibility for Dean’s List, pass/fail elections, and grade forgiveness. Students may also face consequences from their home/major program and/or The Schreyer Honors College.

How Academic Integrity Violations Are Handled
World Campus students are expected to act with civility and personal integrity; respect other students' dignity, rights, and property; and help create and maintain an environment in which all can succeed through the fruits of their own efforts. An environment of academic integrity is requisite to respect for oneself and others, as well as a civil community.

In cases where academic integrity is questioned, the Policy on Academic Integrity indicates that procedure requires an instructor to inform the student of the allegation. Procedures allow a student to accept or contest a charge. If a student chooses to contest a charge, the case will then be managed by the respective college or campus Academic Integrity Committee. If that committee recommends an administrative sanction (Formal Warning, Conduct Probation, Suspension, Expulsion), the claim will be referred to the Office of Student Accountability and Conflict Response.

All Penn State colleges abide by this Penn State policy, but review procedures may vary by college when academic dishonesty is suspected. Information about Penn State's academic integrity policy and college review procedures is included in the information that students receive upon enrolling in a course. To obtain that information in advance of enrolling in a course, please contact us by going to the Contacts & Help page .

Additional Academic Integrity Violations

Please note: Various tutoring websites claim to offer you the opportunity to download answers to everything from accounting problems to quiz questions for little to no cost. Full papers can also be downloaded to submit in place of your own work. Use of these materials, or “ghosting,” is considered cheating and an academic integrity violation. Similarly, uploading exams, course materials, or your work to one of these sites is considered an academic integrity violation.

Using online services that complete assignments for you is considered an academic integrity violation.

Giving your Penn State Access ID and password to someone else to do your work is against University policy AD95/AD96 and an academic integrity violation; sanctions will be given for these violations.

 

Student Responsibilities and Conduct
  1. Students are responsible for online course content, taking notes, obtaining other materials provided by the instructor, taking tests (if applicable), and completing assignments as scheduled by the instructor.  As a general rule, students should plan on logging into the course at least three times per week and spending at least three hours per course credit per week on the course, e.g., if the course is three credits, the student should plan on spending at least 9-12 hours per week on the course, just as they would in a residence course.
  2. Students are responsible for keeping track of changes in the course syllabus made by the instructor throughout the semester.
  3. Students are responsible for monitoring their grades.
  4. Students must contact their instructor (and teammates when working on any collaborative learning assignments) as soon as possible if they anticipate missing long periods of online time due to events such as chronic illnesses, death in the family, business travel, or other appropriate events. The instructor will determine the minimal log on time and participation required in order to meet course responsibilities. In the event of other unforeseen conflicts, the instructor and student will arrive at a solution together.
    1. Requests for taking exams or submitting assignments after the due dates require documentation of events such as illness, family emergency, or a business-sanctioned activity.
    2. Conflicts with dates on which examinations or assignments are scheduled must be discussed with the instructor or TA prior to the date of the examination or assignment.
  5. Students are responsible for following appropriate netiquette (network etiquette) when communicating with their instructor and classmates. For reference, see the Academic Success Kit.
  6. Behaviors that disrupt other students’ learning are not acceptable and will be addressed by the instructor.
  7. For severe and chronic problems with student disruptive behavior, the following will be applied for resolution:
    1. Senate Committee on Student Life policy on managing classroom disruptions: Office of Student Accountability and Conflict Response.
    2. Penn State Principles

Policies

Late Policy

Late Assignments will not be accepted. It is your responsibility to contact the instructor prior to the due date of an assignment if you are aware of extenuating circumstances that will impact your ability to meet a deadline. The instructor will determine if alternative arrangements may be made.

Blank or Erroneous Assignment Submissions
It is your responsibility to ensure that you have uploaded the correct document to each assignment prior to the assignment due date. Please check your assignment submission immediately after uploading a file in Canvas to ensure that it contains content and is the correct file. If you notice an error, such as a blank or incorrect file, you must resubmit the assignment before the assignment due date. Similarly, you are responsible for ensuring that discussion forum initial posts are not blank and that any website URL submissions (such as links to documents, video recordings, etc.) have the correct sharing settings enabled so that they can be viewed by recipients. Any blank or erroneous submissions that you have not resubmitted by the assignment due date will receive a zero for the assignment.

Accommodating Disabilities

Penn State welcomes students with disabilities into the University's educational programs. Every Penn State campus has resources for students with disabilities. The Student Disability Resources (SDR) website provides contacts for disability services at every Penn State campus. For further information, please visit the SDR website.

In order to apply for reasonable accommodations, you must contact the appropriate disability resources office at the campus where you are officially enrolled, participate in an intake interview, and provide documentation based on the documentation guidelines. If the documentation supports your request for reasonable accommodations, your campus's disability resources office will provide you with an accommodation letter. Please share this letter with your instructors and discuss the accommodations with them as early in your courses as possible. You must follow this process for every semester that you request accommodations.

Veterans and Military Personnel

Veterans and currently serving military personnel and/or dependents with unique circumstances (e.g., upcoming deployments, drill/duty requirements, VA appointments, etc.) are welcome and encouraged to communicate these, in advance if possible, to the instructor in the case that special arrangements need to be made.

Privacy Notice
In order to protect your privacy, course access is limited to those individuals who have direct responsibility for the quality of your educational experience. In addition to the instructor, a teaching assistant or college administrator may be provided access in order to ensure optimal faculty availability and access. World Campus technical staff may also be given access in order to resolve technical support issues.
One Year Course Access

Formal instruction will end on the last day of class. Provided that you have an active Penn State Access Account user ID and password, you will continue to be able to access the course materials for one year, starting from the end date of the academic semester in which the course was offered (with the exception of library reserves and other external resources that may have a shorter archival period). After one year, you might be able to access the course based on the policies of the program or department offering the course material, up to a maximum of three years from the end date of the academic semester in which the course was offered. For more information, please review the University Course Archival Policy.

Additional Policies

For information about additional policies regarding Penn State Access Accounts; credit by examination; course tuition, fees, and refund schedules; and drops and withdrawals, please see the World Campus Student Center website.

If you have a crisis or safety concern, mental health services are available to you as a Penn State student. Crisis and emergency contacts are available, no matter where you are located:

Penn State takes great pride to foster a diverse and inclusive environment for students, faculty, and staff. Acts of intolerance, discrimination, or harassment due to age, ancestry, color, disability, gender, gender identity, national origin, race, religious belief, sexual orientation, or veteran status are not tolerated and can be reported through Educational Equity via the Report Bias webpage.


Disclaimer: Please note that the specifics of this Course Syllabus are subject to change, and you will be responsible for abiding by any such changes. Your instructor will notify you of any changes.



Top of page