Main Content

Syllabus

The information contained on this page is designed to give students a representative example of material covered in the course. Any information related to course assignments, dates, or course materials is illustrative only. For a definitive list of materials, please check the online catalog 3-4 weeks before the course start date.

NURS 433 : Organization and Administration for the Nurse Manager : 3 SH (3,0) Seminar for Nurse Managers--Course focuses on the application of management principles in the role of the nurse manager. Prerequisites: Prerequisite: Prerequisite or concurrent NURS 430 and permission of the program.

Key to Semester Hour Designation: 3 SH (3,0) = 3 Semester Hours
3 semester hours in lecture, 0 semester hours in lab/clinical
Each semester hour in lecture = 50 minutes contact
Each semester hour in lab/clinical = 3 hours (or 180 minutes) contact

Therefore, this 3-credit course would meet for three (3) 50-minute lecture periods and zero (0) hours of clinical hours per week over a semester.


Overview | Topical Outline | Objectives | Materials | Technical Requirements | Course Requirements and Grading | Course Schedule | Academic Integrity | Policies


Overview

This course focuses on the problems and strategies for solutions in the role of the nurse manager.

Note: Students who complete all 4 courses (Nursing 430, 431, 432, 433) will receive a certificate of completion of the Nursing Management Series. Each course can be taken separately and it is recommended that Nursing 430 is taken before the other courses in the series as it serves as a foundation for synthesis of the principles and concepts of the other courses.

Topical Outline

  • Lesson 1: Forces Changing Health Care: Shaping the Role of the Nurse Executive/Manager
  • Lesson 2: The Nurse Executive/Manager: Accountability
  • Lesson 3: The Nurse Executive/Manager: Change
  • Lesson 4: The Nurse Executive/Manager: Team Building
  • Lesson 5: The Nurse Executive/Manager: Conflict Management
  • Lesson 6: The Nurse Executive/Manager: Delegation, Stress, and Managing Time
  • Lesson 7: The Nurse Executive/Manager: Personal and Professional Self Development
  • Lesson 8: The Nurse Executive/Manager: Future Trends and Research

Course Objectives

Upon completion of this course, students will be able to:

  • Apply an understanding of stress management to personal situations.
  • Discuss the various components of time management in the nursing manager's role.
  • Clarify nurse manager personal values using a values clarification model.
  • Discuss the concept of accountability as it relates to the nurse manager.
  • Identify characteristics of the health care system that impact on professional relationships.
  • Discuss the importance of mentors to the nurse manager.
  • Describe principles and modes of communication that apply to the function of the nurse manager.
  • Identify conflict antecedents and describe the conflict intervention process.
  • List concepts that are basic to effective nursing delegation.
  • Analyze selected professional issues and trends in the role of the nurse manager.
Evaluation Methods (Dependent on Site)

Evaluation methods may include quizzes, examinations, written assignments, simulations, reflective journaling, care planning, and mid-course and final clinical performance evaluations.

Required Course Materials

Most World Campus courses require that students purchase materials (e.g., textbooks, specific software, etc.). To learn about how to order materials, please see the Course Materials page. You should check LionPATH approximately 3–4 weeks before the course begins for a list of required materials.

NOTE: Course textbook (required and recommended) selections are dependent on program faculty and campus site. The College of Nursing uses the current APA Manual criteria for all written assignments. The APA manual is listed as an optional material for purchase. Recommended APA formatting resources are available in the course for reference.

Using the Library

Many of the University Libraries resources can be utilized from a distance. Through the Libraries website, you can

  • access magazine, journal, and newspaper articles online using library databases;
  • borrow materials and have them delivered to your doorstep—or even your desktop;
  • get research help via email, chat, or phone using the Ask a Librarian service; and
  • much more. 

You must have an active Penn State Access Account to take full advantage of the Libraries' resources and service.  The Off-Campus Users page has additional information about these free services.

Technical Requirements

Technical Requirements
Operating System

Canvas, Penn State's Learning Management System (LMS), supports most recent versions of Microsoft Windows and Apple Mac operating systems. 

To determine if your operating system is supported, please review Canvas' computer specifications.

Browser

Canvas supports the last two versions of every major browser release. It is highly recommended that you update to the newest version of whatever browser you are using.

Please note that Canvas does not support the use of Internet Explorer. Students and instructors should choose a different browser to use.   

To determine if your browser is supported, please review the list of Canvas Supported Browsers.


Note: Cookies must be enabled, and pop-up blockers should be configured to permit new windows from Penn State websites.
Additional Canvas Requirements For a list of software, hardware, and computer settings specifically required by the Canvas LMS, please review Canvas' computer specifications.
Additional Software

All Penn State students have access to Microsoft Office 365, including Microsoft Office applications such as Word, Excel, and PowerPoint.

Students will need a PDF reader, such as Adobe Reader.

Hardware

Monitor: Monitor capable of at least 1024 x 768 resolution
Audio: Microphone, Speakers
Camera (optional, recommended): Standard webcam - many courses may require a webcam for assignments or exam proctoring software.

Mobile Device (optional) The Canvas mobile app is available for versions of iOS and Android. To determine if your device is capable of using the Canvas Mobile App, please review the Canvas Mobile App Requirements.


Student Education Experience Questionnaire (SEEQ)

During the semester you will receive information for completing the Student Education Experience Questionnaire (SEEQ). Your participation is an opportunity to provide anonymous feedback on your learning experience. Your feedback is important because it allows us to understand your experience in this course and make changes to improve the learning experiences of future students. Please monitor email and course communications for links and availability dates.


Technical Help

If you need technical assistance at any point during the course, please contact the Service Desk.

For registration, advising, disability services, help with materials, exams, general problem solving, visit World Campus Student Services!

 

Course Requirements and Grading

 

Lesson
Assignments/Points
Course Requirements and Grading
Lesson 1
  • Assignment #1: [Discussion Forum] Review of Web Based Information (20 points)
  • Assignment #2: [Discussion Forum] Preparation for the Leadership Role (20 points)
  • Assignment #3: Personal Values Assessment (20 points)
  • Assignment #4: Personal Communication Styles (20 points)
  • Assignment #5: Website Review: American Organization of Nurse Executives (AONE) (20 points)
Lesson 2
  • Assignment #1: Quality of Care (15 points)
  • Assignment #2: Comprehensive Quality Management (20 points)
  • Assignment #3: Risk Management (20 points)
  • Assignment #4: Patient Issues (45 points)
Lesson 3
  • Assignment #1: Types of Change - Part 1: Planned Organizational Change (25 points) and Part 2: Unplanned Organizational Change (25 points)
  • Assignment #2: The Change Process (50 points)
Lesson 4
  • Assignment #1: Groups and Teams - A Comparison and Contrast (50 points)
  • Assignment #2: [Discussion Forum] Case Study - Team Management (50 points)
Lesson 5
  • Assignment #1: Conflict Self Assessment (25 points)
  • Assignment #2: Management of Conflict - Organizational Perspective (75 points)
Lesson 6
  • Assignment #1: Time Management (25 points)
  • Assignment #2: Delegation Assessment (25 points)
  • Assignment #3: Personal and Professional Stress - Self Assessment (50 points)
Lesson 7
  • Assignment #1: Career Planning (25 points)
  • Assignment #2: Mentoring (25 points)
Lesson 8
  • Assignment #1: The Future of Nursing: What We Need from our Nurse Leaders (150 points)
TOTAL800 points

 

 

Grading Requirement

Students must achieve a letter grade of C or better (based on the College of Nursing grading scale) in both theory and clinical components of all nursing courses in order to pass the course and progress in the nursing program.

A student must achieve a minimal final course grade of [75% for UG and 83% for Grad] for successful completion of the course. Each individual examination score is reported to the hundredth place, e.g. 92.76 and not rounded up.  Only the final course grade will be rounded up.  A final course grade of X.50 will be rounded to the next highest whole number (example 72.50 = 73).  A final course grade of X .49 would not round up (example 72.49 = 72).

Letter Grade
Percentage
College of Nursing Grading Scale
A
94%
A-
90%
B+
87%
B
83%
B-
80%
C+
77%
C
75%
D
68%
F
< 68%
Academic Progression Policy

The Academic Progression policy delineates the academic standards for pre-licensure students (students without a RN license), who are admitted to the undergraduate nursing program. The policy states that all prerequisite courses may be repeated only one time and failure of two required nursing courses will result in dismissal from the nursing major. Read the details of the Academic Progression Policy in the RN to BSN handbook.

If, for reasons beyond the student's control, a student is prevented from completing a course within the prescribed time, the grade in that course may be deferred with the concurrence of the instructor. The symbol DF appears on the student's transcript until the course has been completed. Non-emergency permission for filing a deferred grade must be requested by the student before the beginning of the final examination period. In an emergency situation, an instructor can approve a deferred grade after the final exam period has started. Under emergency conditions during which the instructor is unavailable, authorization is required from one of the following: the dean of the college in which the candidate is enrolled; the executive director of the Division of Undergraduate Studies if the student is enrolled in that division or is a provisional student; or the campus chancellor of the student's associated Penn State campus.

For additional information please refer to the Deferring a Grade page.

Please refer to the University Grading Policy for Undergraduate Courses for additional information about University grading policies.

Assignment Policies
Assignment Policies
  • Assignments and course discussions all have a due date for submission to the course instructor. The due dates for each are noted in the Course Schedule section of this syllabus, below. Please make every effort to submit assignments on time, or notify the instructor in advance of a late assignment. Late assignments will be penalized with a 10% grade deduction for each day late unless you have made prior arrangements with the instructor. Deadlines will be defined as 11:55 p.m. Eastern Time on the last day of the lesson timeframe, unless noted differently.

  • If you know you will be offline the day an assignment is due, please make sure to post it early. Anytime you feel that you might be falling behind in the course, it is best to contact the instructor to discuss your situation. No assignments can be accepted after 11:55 p.m. Eastern Time on the final day of class. If you have an assignment completed by the deadline but are unable to submit to the drop box or post in the forum for technical reasons, contact the IT Service Desk. However, you must submit or post the assignment in the drop box or forum once that becomes available to receive your grade and feedback for the assignment.

  • The College of Nursing uses the current APA Manual criteria for all written assignments.

  • The articles that you are required to find for any assignments must be cited and must be current, meaning within the last five years.

  • For activities where a written document is needed, you are required to use Microsoft Word to complete your activity. Once you have uploaded your file to an activity, it is a good idea to click the link to the file to make certain that it is viewable or accessible for downloading. For lengthy discussion posts, it is recommended that you draft your post using Notepad (PC) or TextEdit (Mac) and then copy and paste the information into your discussion. That way you will have a copy saved on your computer should anything go wrong!

  • You will receive assignment grades and feedback privately within the specific assignment drop box or discussion forum. You can always check your grades through the Grades link on the left menu or through the gradebook on the Reports link.

  • Please keep a copy of ALL your work. We cannot assume responsibility for lost items.
Make-up Exams

Make-up exams are only given for exceptional circumstances in nursing courses that have exams. Since exam dates are already specified in the syllabus, it is expected that students will adjust any scheduling issues they have to accommodate taking the exam. Recognizing, however, that one cannot plan to avoid or reschedule sickness, a family death, or a few other limited circumstances, make-up exams will be given at the discretion of the instructor. Make-up exams must be completed within one week of the missed event. The student must contact the instructor directly by phone or in person to make arrangements prior to the regularly scheduled exam period. The make-up exam will be equivalent in content covered and level of difficulty; however, the instructor reserves the right to alter the format of the make-up exam, i.e., to include short answers or essay questions. If a student should miss a schedule make-up exam, the student will receive a zero for the test. [Undergraduate Affairs Committee Approval--Fall 2011]

Course Schedule

Course length:
  • Spring and Fall Semesters: 16 weeks
  • Summer Semester: 13 weeks

NOTE: If you are planning to graduate this semester, please communicate your intent to graduate to your instructor. This will alert your instructor to the need to submit your final grade in time to meet the published graduation deadlines. For more information about graduation policies and deadlines, please see "Graduation" on the World Campus Student Policies website.

LessonActivity
Course Schedule
Getting Started Lesson
  • You must first agree to the academic integrity statement before you gain access to the course lessons. See the Academic Integrity Statement on the course announcements.
  • Review the Getting Started lesson to orient yourself to this course and complete tasks as indicated.
Note: This Getting Started lesson is in the same timeframe as Lesson 1.
Lesson 1: Forces Changing Health Care: Shaping the Role of the Nurse Executive/Manager
  • Read Chapter 1: Introducing Nursing Management
  • Complete Assignment #1: [Discussion Forum] Review of Web Based Information
  • Read Chapter 4: Leading, Managing, Following
  • Complete Assignment #2: [Discussion Forum] Preparation for the Leadership Role
  • Complete Assignment #3: Personal Values Assessment
  • Complete Assignment #4: Personal Communication Styles
  • Complete Assignment #5: Website Review: American Organization of Nurse Executives (AONE)
Lesson 2: The Nurse Executive/Manager: Accountability
  • Read Chapter 6: Managing and Improving Quality
  • Read Chapter 8: Thinking Critically, Making Decisions, Solving Problems
  • Complete Assignment #1: Quality of Care
  • Complete Assignment #2: Comprehensive Quality Management
  • Complete Assignment #3: Risk Management
  • Complete Assignment #4: Patient Issues
Lesson 3: The Nurse Executive/Manager: Change
  • Read Chapter 5: Initiating and Managing Change
  • Complete Assignment #1: Types of Change - Part 1: Planned Organizational Change and Part 2: Unplanned Organizational Change
  • Complete Assignment #2: The Change Process
Lesson 4: The Nurse Executive/Manager: Team Building
  • Read Chapter 11: Building and Managing Teams
  • Complete Assignment #1: Groups and Teams - A Comparison and Contrast
  • Complete Assignment #2: Case Study - Team Management
Lesson 5: The Nurse Executive/Manager: Conflict Management
  • Read Chapter 12: Handling Conflict
  • Complete Assignment #1: Self Assessment
  • Complete Assignment #2: Management of Conflict - Organizational Perspective
Lesson 6: The Nurse Executive/Manager: Delegation, Stress, and Managing Time
  • Read Chapter 13: Managing Time
  • Complete Assignment #1: Time Management
  • Read Chapter 10: Delegating Successfully
  • Complete Assignment #2: Delegation Assessment
  • Read Chapter 25: Managing Stress
  • Read Reich, Wager-Westbrook, & Kressel: Actual and ideal conflict styles and job distress in a health care organization (eReserve)
  • Complete Assignment #3: Personal and Professional Stress - Self Assessment
Lesson 7: The Nurse Executive/Manager: Personal and Professional Self Development
  • Read Chapter 26: Advancing Your Career
  • Complete Assignment #1: Career Planning
  • Complete Assignment #2: Mentoring
Lesson 8: Future Trends and Research
  • Complete Assignment #1: The Future of Nursing: What We Need from our Nurse Leaders
Note: The Nursing Management Certificate is a 12-credit program of study, which may be earned as part of the RN to BSN program. If you have successfully completed the four required courses with a grade of "C" or better, contact Madeline Mattern at mbf102@psu.edu to request your certificate.
  • NURS 430: Organization and Administration for the Nurse Manager
  • NURS 431: Data Management for Nurse Managers
  • NURS 432: Nursing Management of Human Resources
  • NURS 433: Seminar for Nurse Managers
Congratulations!

Academic Integrity

Academic Integrity

Academic integrity is the pursuit of scholarly activity free from fraud and deceptions and is an educational objective of this institution. Academic dishonesty includes, but is not limited to:

  • cheating,
  • plagiarizing,
  • fabricating of information or citations,
  • facilitating acts of academic dishonesty by others,
  • having unauthorized possession of examinations,
  • making copies in any manner of exams or papers,
  • submitting work of another person or work previously used without informing the instructor, and
  • tampering with the academic work of other students.

At the beginning of each course, it is the responsibility of the instructor to provide a statement clarifying the application of academic integrity criteria to that course. A student charged with academic dishonesty will be given oral or written notice of the charge by the instructor. If students believe they have been falsely accused, they should seek redress through normal discussion with the instructor, department head, dean, or campus executive officer. If the instructor believes that the infraction is sufficiently serious to warrant referral of the case to the Office of Student Accountability and Conflict Response, or if the instructor will award a final grade of “F” in the course because of the infraction, the student and instructor will be afforded formal due process (review Academic Integrity information, policy, and procedure on the College of Nursing website).

How Academic Integrity Violations Are Handled

In cases where academic integrity is questioned, procedure requires an instructor to notify a student of suspected dishonesty before filing a charge and recommended sanction with the college. Procedures allow a student to accept or contest a charge. If a student chooses to contest a charge, the case will then be managed by the respective college or campus Academic Integrity Committee. If a disciplinary sanction also is recommended, the case will be referred to the Office of Student Accountability and Conflict Response..

All Penn State colleges abide by this Penn State policy, but review procedures may vary by college when academic dishonesty is suspected. Information about Penn State's academic integrity policy and college review procedures is included in the information that students receive upon enrolling in a course. To obtain that information in advance of enrolling in a course, please contact us.

Additionally, World Campus students are expected to act with civility and personal integrity; respect other students' dignity, rights, and property; and help create and maintain an environment in which all can succeed through the fruits of their own efforts. An environment of academic integrity is requisite to respect for oneself and others, as well as a civil community.

For More Information on Academic Integrity at Penn State

Please see the Academic Integrity Chart for specific college contact information or visit one of the following URLs:

Course Policies

Registration Status

Registration Status

All students in "Registration Not Complete" status must resolve issues before the first day of clinical or before the 10th day after classes begin, whichever comes first. Students who do not complete registration will not be able to remain in nursing clinical courses. University policy on completing registration can be found at the Office of the University Registrar.

Attendance, Student Responsibilities, and Conduct
  1. Attendance and participation in all scheduled classes is expected and will be monitored. Excessive absence can seriously affect a student's success in passing this course.
  2. If an evaluative event (exam, quiz, presentation or other form of assessment for grading) will be missed due to an unavoidable absence, the student must contact the instructor prior to the scheduled evaluative event.
    1. If the student does not contact the course coordinator/instructor prior to the evaluative event, it will be considered an unexcused absence and an opportunity to take a make-up exam will not be offered.
    2. Students will be held responsible for using only legitimate, unavoidable reasons for requesting a make-up in the event of a missed class or evaluative event. Requests for missing class or an evaluative event due to reasons that are based on false claims may be considered violations of the policy on Academic Integrity.
  3. Students are responsible for keeping track of changes in the course syllabus made by the instructor throughout the semester.
  4. Students are responsible for monitoring their grades.
  5. If extra credit assignments are offered, they must be offered to all students and should not be used to boost the grade of an individual student.
  6. Behaviors that disrupt other students' learning are not acceptable and will be addressed by the instructor.
  7. For severe and chronic problems with student disruptive behavior, please refer to Penn State Student Affairs Conduct Information for Faculty and Staff web site.
  8. Students are responsible for following appropriate netiquette (network etiquette) when communicating with their instructor and classmates. Pursuing a degree online has its challenges! We've created a series of tips and strategies to help you achieve your academic goals.

Additional Course Policies

For information about additional policies regarding Penn State Access Accounts; credit by examination; course tuition, fees, and refund schedules; and drops and withdrawals, please see the World Campus Student Center website.

For information about additional policies regarding Penn State Access Accounts; credit by examination; course tuition, fees, and refund schedules; and drops and withdrawals, please see the World Campus Student Center website.


Disclaimer: Please note that the specifics of this Course Syllabus are subject to change, and you will be responsible for abiding by any such changes. Your instructor will notify you of any changes.


Senate approval: 2003
Revised: 2007, Fall 2008, Fall 2011



Top of page