Table 2.1. Abbreviated Course Map—Part 1: The Introduction to Emotional and Social Intelligence

The Starting Point	Part 1 Introduction and Overview of Emotional and Social Intelligence	Part 2 Development of Emotional Intelligence and Social Intelligence through Mindfulness	Part 3 Measurement of Emotional and Social Intelligence and the Relationship to Leadership	Part 4 Cultural Intelligence and Leadership	Part 5 Development of Emotional, Social, and Cultural Intelligences—Results, Feedback and Plan	The Outcome
☆	➲	➲	➲	➲	➲	★
What determines successful leadership? The VUCA world IQ vs EQ	Theoretical concepts and frameworks The benefits and use of emotional and social intelligence in leadership Comparison to other leadership approaches	The neuroscience behind it The practice of mindfulness	The assessment of emotional intelligence Emotional and social intelligence skills: Self-perception Self-expression Interpersonal Decision-making Stress management Well-being	The theoretical concepts and framework EQ vs CQ The benefits and use of cultural intelligence in leadership The assessment of cultural intelligence	Development of a leadership development plan	Intrapersonal competence Interpersonal competence Star performance Leadership effectiveness Happiness

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Why Is Emotional and Social Intelligence Important?

Basic Definitions

In the first lesson, we discussed some of the basic definitions of emotional intelligence, which we will expand upon.

Emotional intelligence—Reuven Bar-On, the originator of the EQ-i, describes emotional intelligence as "an array of non-cognitive capabilities, competencies, and skills that influence one’s ability to succeed in coping with environmental demands and pressures" (Bar-On, 1997, p. 14). This is one of the definitions that we will use in the course. However, the term emotional intelligence was first coined by Peter Salovey and Jack Mayer, who described it “as the ability to perceive emotions, to access and generate emotions so as to assist thought, to understand emotions and emotional meaning, and to reflectively regulate emotions in ways that promote emotional and intellectual growth" (Mayer et al., 2004, p. 197).

Social intelligence—psychologist Edward Thorndike was the first to coin the term and referred to social intelligence as interpersonal effectiveness (Goleman, 2006). This concept was further conceptualized by Goleman to describe two aspects of social intelligence, (1) the social awareness of perceiving and understanding what others think and feel as well as understanding complex situations and (2) having the social facility to enable effective interactions (Goleman, 2006). In addition, there is a more recent understanding of the neurological basis of social interactions, which we will discuss further.

• In understanding these two types of intelligences, first, it is important to consider them as complementary. For example, one of the competencies of emotional intelligence is emotional self-awareness. As described by Goleman (1998), the capacity for emotional self-awareness is fundamental to developing social intelligence. For example, if you can understand your own emotions and how you respond emotionally to others, you will be better able to understand the emotions and reactions of others when you observe them. 
• Second, some of the conceptualizations of emotional intelligence combine both emotional and social skills. For example, the definition used for the EQ-i 2.0 refers to "a set of emotional and social skills that influence the way we perceive and express ourselves, develop and maintain social relationships, cope with challenges, and use emotional information in effective and meaningful ways" (MHS, 2011, as cited in Stein & Book, 2011, p. 13).This definition combines and incorporates the contributions of emotional and social intelligence.
• Third, there are a number of definitions of emotional intelligence (and social intelligence), but similarities exist among them. They all have something to do with understanding and regulating emotions within us and others, how to interact and build strong relationships with others, how to use emotions to communicate effectively, how to adapt and respond to complex situations/problems, and ultimately how to get work accomplished.