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Lesson 2: Job Performance: Concepts and Measurement

Summary

The nature of work is complex, and a number of factors affect how work is structured and how jobs are designed. Occupations have been categorized professionally since the 1930s, and this classification system has been continually improved upon in an effort to aid employers, employees, and job-seekers alike.

Employee selection is extremely important when it comes to the nature of work—it influences decisions about whom to hire into a flat, team-based organization; whom to send overseas as an expatriate; and who is capable of adapting to a pattern of rotating shifts.


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