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Lesson 2: What Are People Saying About Continuous Improvement?

Lean Sigma Resources

A search of the Internet will result in thousands of sites dedicated to Lean, Six Sigma, Lean Sigma, quality, process improvement, and other related key words. The American Society of Quality publishes a journal, Journal for Quality and Participation, that is available in full text within the University Libraries in the ABI Inform database or within the e-Journals.

Bookboon.com publishes free e-books on a variety of subjects. A search for "Lean Sigma" results in more than 15 free books. The availability of books changes as books are published. Complete a search and select the books that seem the most informative for you.

Lean Sigma has a focus on reducing variability and waste in processes. There are a few models for lean sigma and a common model in Six Sigma, an aspect of Lean Sigma, for identifying and managing processes is the DMAIC model to help guide researchers and practitioners. The following are the steps in the DMAIC model:

  • Define—Determine what is the problem.
  • Measure—Assess the impact of the problem.
  • Analyze—Determine the causes of the problem.
  • Improve—Problem solve to create a fix for the problem.
  • Control—Reassess the situation to determine how to keep the problem from reoccurring.

The following are some books available to support you on your journey toward a better understanding of Lean Sigma:

  • MacInnes, R. L. (2009). The lean enterprise memory jogger for service. Salem, NH: GOAL QPC.
  • Wedgewood, I. D. (2016). Lean sigma: A practitioner's guide. Upper Saddle River, New Jersey: Pearson Education, Inc.


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