Activities are due by 11:59 p.m. (ET), Sunday.
I—Individual Work, T—Team Work, G—Graded Assignment, and U—Ungraded Assignment.
To read any articles that are from Harvard Business Review, please refer to the “Searching for Harvard Business Review Article in the PSU Library” page in Lesson 0 for instructions.
Lesson 0: Welcome and Getting Started
Readings
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- Course Syllabus
- Lesson 0 Commentary
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Activities
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- Participate in the course welcome poll (I, G)
- Participate in the Introduction Discussion (I, G)
- Complete the Blog setup and Introduction (I, U)
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Lesson 1: Understanding Group and Team Facilitation
Readings
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- Lesson 1 Commentary
- Textbook 1: Chapter 1
- Textbook 2: Chapter 1
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Videos
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Activities
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- Complete Team Member Introduction
- Complete the Survey: Attitudes Toward Teamwork, pg. 24, Textbook 1 (I, U)
- Meet your Team (T, U)
- Participate in the Lesson 1 Discussion (I, G)
- Participate in the Lesson Blog: Understanding Dual Roles (I, G)
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Lesson 2: Measuring Group and Team Success
Readings
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- Lesson 2 Commentary
- Textbook 1: Chapter 2
- Textbook 2: Chapter 2 and 3
- Ferrel, J., & Kline, K. (2018). Facilitating Trust and Communication in Virtual Teams. People + Strategy Journal, 41(2), 30–35.
- Thompson, R. C., Haynie, S. R., & Schaubhut, N. A. (2018). Myers-Briggs ® Type and Working Virtually: Impacts on Work Setting Arrangement and Training and Development Preferences. CPP White Paper. CPP, Inc.—The Myers-Briiggs® Company.
- Cagiltay, K., Bichelmeyer, B., & Goknur, K. A. (2015). Working with multicultural virtual teams: Critical factors for facilitation, satisfaction and success. Smart Learning Environments, 2(1), 1–16. doi:https://doi.org/10.1186/s40561-015-0018-7
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Videos
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Activities
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- Participate in the Lesson 2 Discussion (I, G)
- Select and submit a team name (T, G)
- Participate in the Lesson 2 Blog: Identify External Conditions that Have Supported/Diminished Successful Teamwork (I, G)
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Lesson 3: Guiding Group and Team Development
Readings
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- Lesson 3 Commentary
- Textbook 1: Chapters 3–4
- Textbook 2: Chapters 6–7
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Videos
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Activities
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- Complete/submit the Team Assignment: Team Contract I - Create a Team Contract (T, G)
- Participate in the Lesson 3 Blog: Facilitating Team Development (I, G)
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Lesson 4: Building Emotional Intelligence: The Individual
Readings
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- Lesson 4 Commentary
- Textbook 1: Chapter 6
- Textbook 2: Chapter 5
Optional Readings:
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Videos
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Activities
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- Complete the Vocational Personality Radar Test (I, U)
- Participate in the Lesson 4 Discussion (I, G)
- Complete/submit the Individual Assignment: Diary of Personal Emotional Intelligence (I, G)
- Participate in the Lesson 4 Blog: Understanding Your Emotional Intelligence (I, G)
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Lesson 5: Building Emotional Intelligence: The Group
Readings
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- Lesson 5 Commentary
- Druskat, V. U., & Wolff, S. B. (2001). Building the Emotional Intelligence of Groups. Harvard Business Review, 79(3), 80-90.
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Activities
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- Complete/submit the Individual Assignment: Diary of Group Emotional Intelligence (I, G)
- Participate in the Lesson 5 Blog: Facilitating Group Emotional Intelligence (I, G)
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Lesson 6: Fostering Group and Team Collaboration: Organizational Culture
Readings
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- Lesson 6 Commentary
- Gratton, L., & Erickson, J. J. . (2007.) Eight Ways to Build Collaborative Teams. Harvard Business Review, 85(11), 100-109.
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Activities
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- Participate in the lesson polls on creating a collaborative team culture (I, G)
- Participate in the Lesson 6 Discussion (I, G)
- Complete/submit the Individual Assignment: Assessing Collaboration (I, G)
- Participate in the Lesson 6 Blog: Facilitating Teams in a Non-Team-Oriented Environment (I, G)
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Lesson 7: Fostering Collaboration: Conflict
Readings
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- Lesson 7 Commentary
- Textbook 1: Chapter 7
- Textbook 2: Chapter 9
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Videos
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Activities
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- Participate in the lesson poll on conflict management (I, G)
- Complete the Conflict Resolution Styles survey: Textbook 1, p. 150 (I, U)
- Complete/submit the Team Assignment: Team Contract II - A Plan for Conflict Resolution (T, G)
- Participate in the Lesson 7 Blog: Dare to Disagree (I, G)
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Lesson 8: Leading Groups and Teams
Readings
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- Lesson 8 Commentary
- Textbook 1: Chapter 10
- Textbook 2: Chapter 8
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Videos
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Activities
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- Participate in the Lesson 8 Discussion (I, G)
- Participate in the Lesson 8 Blog: Why Good Leaders Make You Feel Safe (I, G)
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Lesson 9: The Foundation of Problem Solving
Readings
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- Lesson 9 Commentary
- Textbook 1: Chapter 11
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Activities
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- Participate in the Lesson 9 Discussion (I, G)
- Complete/submit the Team Assignment: Problem Solving - The Challenge (T, G)
- Participate in the Lesson 9 Blog: The Five Dysfuntions of a Team (I, G)
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Lesson 10: Problem-Solving Tools
Readings
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- Lesson 10 Commentary
- Textbook 2: Chapters 11, 12, and 13
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Activities
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- Participate in the Lesson 10 Discussion (I, G)
- Complete/submit the Individual Assignment: The Force Field Analysis (I, G)
- Participate in the Lesson 10 Blog: Evaluate and Follow Up (I, G)
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Lesson 11: Fostering a Culture of Collective Creativity
Readings
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- Lesson 11 Commentary
- Textbook 1: Chapter 14
- Catmull. (2009.) How Pixar Fosters Collective Creativity. Harvard Business Review, 86(9), 64–72.
- Mintzberg, H., & Van der Heyden, L. (1999.) Organigraphs: Drawing How Companies Really Work. Harvard Business Review, 77(5), 87–94.
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Activities
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- Participate in the Lesson 11 Blog: Organigraphs (I, G)
- Submit and participate in Cumulative Team Project I: Project Paper (T, G)
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Lesson 12: Fostering the Virtual Environment
Readings
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- Lesson 12 Commentary
- Textbook 1: Chapter 15
- Dorr & Kelly. (2011.) Developing Real Skills for Virtual Teams (E-Reserves)
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Videos
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Activities
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- Complete and submit Cumulative Team Project II: Virtual Team Presentation (I, G)
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