Main Content

Syllabus

The information contained on this page is designed to give students a representative example of material covered in the course. Any information related to course assignments, dates, or course materials is illustrative only. For a definitive list of materials, please check the online catalog 3-4 weeks before the course start date.

Course Description

NURS 430: Organization and Administration for the Nurse Manager: 3 SH (3, 0) Introduction to organizational theory and principles of practice in administration of nursing services and patient care. Prerequisite: RN license or eligible for NURN major.

Key to Semester Hour Designation: 3 SH (3,0) = 3 Semester Hours
3 semester hours in lecture, 0 semester hours in lab/clinical
Each semester hour in lecture = 50 minutes contact
Each semester hour in lab/clinical = 3 hours (or 180 minutes) contact

Therefore, this 3-credit course would meet for three (3) 50-minute lecture periods and zero (0) hours of clinical hours per week over a semester.

In general, you should plan on spending 6-9 hours per week on the course. For a more detailed look at what each lesson entails, as well as due dates for assignments and activities, see the Course Schedule.

Overview

This course introduces the student to principles of leadership, organizational theory and concepts and principles of nursing management. The student will explore the management trends, structure of the health care system, roles and functions of the nurse manager, patient care delivery systems and legal and ethical responsibilities of the nurse manager. Note: Students who complete all 4 courses (Nursing 430, 431, 432, 433) will receive a certificate of completion of the Nursing Management Series. Each course can be taken separately and it is recommended that Nursing 430 is taken before the other courses in the series as it serves as a foundation for synthesis of the principles and concepts of the other courses.

Topical Outline

  • Introduction
    • Trends in American management
    • Trends in the Health Care Systems
  • Overview of Organizational Theory
    • Selected Theories/Models
    • Organizational structure
    • Organizational Concepts
    • Organizational culture
  • Leading and Managing
    • Leadership theories
    • Management theories
    • Management functions
    • Levels of Management
    • Communication
    • Power and Politics
  • Management of Nursing and Patient Care Services
    • Nursing Care delivery Systems  
    • The Nurse as a Manager in Patient Care Organizations
  • Research and Managing Ethical Issues within Organizations and Health Care
    • Systems research
    • Program evaluation
    • Clinical research
    • Institutional review boards
    • Ethics

Course Objectives

Upon completion of this course, students will be able to:

  • Discuss the trends in business management and their influence on health care.
  • Describe various organizational theories.
  • Discuss the concepts of leadership and management within organizations.
  • Describe management functions and structure.
  • Describe the concepts of power, politics, and communication within organizations.
  • Describe traditional and emerging models of patient care delivery and their relationship to nursing practice.
  • Discuss the role and responsibilities of nurse managers.
  • Identify the role of research within the health care organization.
  • Describe the approach of organizations to manage ethical issues.

Evaluation Methods (Dependent on Site)

Evaluation methods may include quizzes, examinations, written assignments, simulations, reflective journaling, care planning, and mid-course and final clinical performance evaluations.

Required Course Materials

Most World Campus courses require that students purchase materials (e.g., textbooks, specific software, etc.). To learn about how to order materials, please see the Course Materials page. You should check LionPATH approximately 3–4 weeks before the course begins for a list of required materials.
Library Reserves

Additional readings will be posted in PSU Library eReserves.

Using the Library

Many of the University Libraries resources can be utilized from a distance. Through the Libraries website, you can

  • access magazine, journal, and newspaper articles online using library databases;
  • borrow materials and have them delivered to your doorstep—or even your desktop;
  • get research help via email, chat, or phone using the Ask a Librarian service; and
  • much more. 

You must have an active Penn State Access Account to take full advantage of the Libraries' resources and service.  The Off-Campus Users page has additional information about these free services.

Technical Requirements

Technical Requirements
Operating System

Canvas, Penn State's Learning Management System (LMS), supports most recent versions of Microsoft Windows and Apple Mac operating systems. 

To determine if your operating system is supported, please review Canvas' computer specifications.

Browser

Canvas supports the last two versions of every major browser release. It is highly recommended that you update to the newest version of whatever browser you are using.

Please note that Canvas does not support the use of Internet Explorer. Students and instructors should choose a different browser to use.   

To determine if your browser is supported, please review the list of Canvas Supported Browsers.


Note: Cookies must be enabled, and pop-up blockers should be configured to permit new windows from Penn State websites.
Additional Canvas Requirements For a list of software, hardware, and computer settings specifically required by the Canvas LMS, please review Canvas' computer specifications.
Additional Software

All Penn State students have access to Microsoft Office 365, including Microsoft Office applications such as Word, Excel, and PowerPoint.

Students will need a PDF reader, such as Adobe Reader.

Hardware

Monitor: Monitor capable of at least 1024 x 768 resolution
Audio: Microphone, Speakers
Camera (optional, recommended): Standard webcam - many courses may require a webcam for assignments or exam proctoring software.

Mobile Device (optional) The Canvas mobile app is available for versions of iOS and Android. To determine if your device is capable of using the Canvas Mobile App, please review the Canvas Mobile App Requirements.


Student Education Experience Questionnaire (SEEQ)

During the semester you will receive information for completing the Student Education Experience Questionnaire (SEEQ). Your participation is an opportunity to provide anonymous feedback on your learning experience. Your feedback is important because it allows us to understand your experience in this course and make changes to improve the learning experiences of future students. Please monitor email and course communications for links and availability dates.


If you need technical assistance at any point during the course, please contact the Service Desk.

For registration, advising, disability services, help with materials, exams, general problem solving, visit World Campus Student Services!

Software

You will be required to view various PowerPoint presentations throughout the course. If you choose to download the presentations, and you don't have Microsoft's PowerPoint software on your machine, you will need to download the PowerPoint viewer. You will need this especially if you are using a Mac. To download Microsoft's PowerPoint Viewer go to Microsoft's Download Center.

One of the benefits of being a registered Penn State student is that you are eligible to receive educational discounts on many software titles. If you are interested in learning more about purchasing software through our affiliate vendor, please visit the Technology and Software page.

Course Requirements and Grading

Your Current Worksite

Prerequisites for NURS 430 are: NURS 301, NURS 302, NURS 310, NURS 320; or current and valid RN license for RN to BS majors. The course objectives are listed in the syllabus. Activities require the student to analyze, evaluate, and apply content to a healthcare organization they work in and their work experiences within this organization.  Your worksite should be a mid- to large-size hospital, home health agency, long-term care facility, clinic or other healthcare facility.

If your current work setting is not adequate to complete the activities, you will need to find a setting where you can successfully complete the activities. Please review all course activities in the Syllabus to determine if your worksite supports accomplishing these. I also will be reviewing your student profile and will e-mail you if I sense any concerns.

In-Class Discussion Forums

There are several Discussion Forums in the course that are integrated into various lessons. These Forums are excellent ways to learn from your peers and are a form of class participation. Discussion Forums, if graded are done individually, and details of the type of posting are outlined in the course lessons. Remember that your participation in the Discussion Forum will count toward the total points of that Lesson. Many of the postings do not need to be extensive but need to be thoughtful comments that relate to the lesson and the specific posting. Do not hesitate to render a different opinion but remember to be respectful of the variety of viewpoints that people may have on the subject.

 

Rubric
Lesson
Assignments
Points
Lesson 1 Nursing and Health Care Economics Assignment
30 points
Lesson 2 Organizational Structure Discussion
20 points
Lesson 3 Professional Practice Assignment
30 points
Lesson 4 Nursing Leadership Discussion
20 points
Nursing Leadership Action Plan
30 points
Lesson 5 AONE Nurse Manager Competencies Assessment
20 points
AONE Nursing Competencies Reflection
30 points
Charge Nurse Discussion 20 points
Lesson 6 Impact Change Discussion
20 points
Power and Empowerment in Nursing Assignment
30 points
Lesson 7 Interview of a Nursing Manager Discussion
30 points
Lesson 8 Negotiating and Resolving Conflicts Discussion
20 points
Elevator Pitch Assignment
30 points
Total:   330 points

Grading Requirement

Students must achieve a letter grade of C or better (based on the College of Nursing grading scale) in both theory and clinical components of all nursing courses in order to pass the course and progress in the nursing program.

A student must achieve a minimal final course grade of [75% for UG and 83% for Grad] for successful completion of the course. Each individual examination score is reported to the hundredth place, e.g. 92.76 and not rounded up.  Only the final course grade will be rounded up.  A final course grade of X.50 will be rounded to the next highest whole number (example 72.50 = 73).  A final course grade of X .49 would not round up (example 72.49 = 72).

Letter Grade
Percentage
College of Nursing Grading Scale
A
94%
A-
90%
B+
87%
B
83%
B-
80%
C+
77%
C
75%
D
68%
F
< 68%
Academic Progression Policy

The Academic Progression policy delineates the academic standards for pre-licensure students (students without a RN license), who are admitted to the undergraduate nursing program. The policy states that all prerequisite courses may be repeated only one time and failure of two required nursing courses will result in dismissal from the nursing major. Read the details of the Academic Progression Policy in the RN to BSN handbook.

If, for reasons beyond the student's control, a student is prevented from completing a course within the prescribed time, the grade in that course may be deferred with the concurrence of the instructor. The symbol DF appears on the student's transcript until the course has been completed. Non-emergency permission for filing a deferred grade must be requested by the student before the beginning of the final examination period. In an emergency situation, an instructor can approve a deferred grade after the final exam period has started. Under emergency conditions during which the instructor is unavailable, authorization is required from one of the following: the dean of the college in which the candidate is enrolled; the executive director of the Division of Undergraduate Studies if the student is enrolled in that division or is a provisional student; or the campus chancellor of the student's associated Penn State campus.

For additional information please refer to the Deferring a Grade page.

Please refer to the University Grading Policy for Undergraduate Courses for additional information about University grading policies.

Course Activities Policy

Course activities all have a due date for submission to the course instructor. The due dates for each are noted in the Course Schedule section of this syllabus.. Please make every effort to submit activities on time, or notify the instructor in advance of a late submission. Late submissions will be penalized with a 10% grade deduction for each day late unless you have made prior arrangements with the instructor. Deadlines will be defined as 11:55 p.m. Eastern Time on the last day of the lesson timeframe, unless noted differently.

If you know you will be offline the day an activity is due, please make sure to post it early. Anytime you feel that you might be falling behind in the course, it is best to contact the instructor to discuss your situation. No submissions will be accepted after 11:55 p.m. Eastern Time on the final day of class. If you have an activity completed by the deadline but are unable to submit it for technical reasons, contact the IT Service Desk and submit it once your issue is resolved to receive your grade and feedback.

The College of Nursing uses the current APA Manual criteria for all written activities. The articles that you are required to find for any activities must be cited and must be current, meaning within the last five years.

For activities where a written document is needed, you are required to use Microsoft Word to complete your activity. Once you have uploaded your file to an activity, it is a good idea to click the link to the file to make certain that it is viewable or accessible for downloading. For lengthy discussion posts, it is recommended that you draft your post using Notepad (PC) or TextEdit (Mac) and then copy and paste the information into your discussion. That way you will have a copy saved on your computer should anything go wrong!

You will receive grades and feedback privately within the specific activity. You can always check your grades through the Grades link on the Course Navigation Menu.

Please keep a copy of ALL your work. We cannot assume responsibility for lost items.

Make-up Exams

Make-up exams are only given for exceptional circumstances in nursing courses that have exams. Since exam dates are already specified in the syllabus, it is expected that students will adjust any scheduling issues they have to accommodate taking the exam. Recognizing, however, that one cannot plan to avoid or reschedule sickness, a family death, or a few other limited circumstances, make-up exams will be given at the discretion of the instructor. Make-up exams must be completed within one week of the missed event. The student must contact the instructor directly by phone or in person to make arrangements prior to the regularly scheduled exam period. The make-up exam will be equivalent in content covered and level of difficulty; however, the instructor reserves the right to alter the format of the make-up exam, i.e., to include short answers or essay questions. If a student should miss a schedule make-up exam, the student will receive a zero for the test. [Undergraduate Affairs Committee Approval--Fall 2011]

Course Schedule

Course Schedule

  • Course begins: 
  • Course Ends: 
  • Course Length: 16 weeks SP/FA & 7.5 SU

Activities are due by Sunday at 11:55 PM at the end of each week's timeframe below, unless otherwise noted.

Getting Started
Timeframe:


Activities:

  1. Review the Canvas Orientation and Overview
  2. Review the APA Style Resources
  3. Refer to the RN to BSN Handbook as necessary
  4. Participate in the Class Introductions Discussion
  5. Complete the Academic Integrity and Handbook Statement to unlock the rest of the course content

*Refer to the Canvas Orientation and the provided resources throughout the course as necessary.

Lesson 1: Forces of Change in Health Care
Timeframe:

 

Readings:

Textbook

  • Chapter 1: Introducing Nursing Management

Other Readings

  • Murphy, L. S., & Joseph, M. L. (2016). Leading healthcare change across the care continuum: An interview with Dr Kenneth Rempher. The Journal of Nursing Administration, 46(7-8), 357.
  • Fuchs, V. R. (2015). Major concepts of health care economics. Annals of Internal Medicine, 162(5), 380.

Activities:

  1. Complete the Nursing and Health Care Economics assignment
Lesson 2: Organizational Theory and Structure
Timeframe:

 

Readings:

Textbook

  • Read Chapter 2: Designing Organizations

Activities:

  1. Complete the Organizational Structures in Healthcare Activity and Discussion
Lesson 3: Environment, Culture Professional Practice, and Nursing Care Delivery Systems
Timeframe:

 

Readings:

Textbook

  • Chapter 3: Delivering Nursing Care

Other Readings

  • Norman, I. (2013). The nursing practice environment. International Journal of Nursing Studies, 50(12), 1577. doi:10.1016/j.ijnurstu.2013.09.006
  • Duffy, J. R. (2016). Professional practice models in nursing: Successful health system integration. New York: Springer Publishing Company, LLC.
    • Chapter 1: Professional Practice Models: Raising Awareness

Activities:

  1. Complete the Professional Practice Assignment
Lesson 4: Leadership Theories
Timeframe:


Readings:

Textbook

  • Chapter 4: Leading, Managing, Following

Other Readings

  • Maccoby, M. (2013). Transforming health care leadership: A systems guide to improve patient care, decrease costs, and improve population health (1st;1; ed.). San Francisco, CA: Jossey-Bass, A Wiley Brand.
    • Pages 311-317 & 320-345

Activities:

  1. Complete the Leadership Personality Survey
  2. Participate in the Nursing Leadership Discussion
  3. Complete the Leadership Development Action Plan Assignment
Lesson 5: Management Functions
Timeframe:


Readings:

Textbook

  • Chapter 4: Leading, Managing, Following

Other Readings

  • American Organization of Nurse Executives (AONE)
    • Review the "About Us" section and explore the website
  • AONE Nurse Manager Competencies

Activities:

  1. Complete the AONE Nurse Manager Competencies Assessment and submit the results
  2. Complete the AONE Nursing Competencies Reflection
  3. Complete the Charge Nurse Discussion
Lesson 6: Power, Politics, and Policy
Timeframe:

 

Readings:

Textbook

  • Chapter 7: Understanding Legal and Ethical Issues
  • Chapter 8: Understanding Power and Politics

Other Readings

  • Woodward, B., Smart, D., & Benavides-Vaello, S. (2016). Modifiable factors that support political participation by nurses. Journal of Professional Nursing, 32(1), 54-61.
  • Sherman, R. (2018). Editorial: Leadership influence and power. Nurse Leader, 16:1. 6-7.

Activities:

 
  1. Participate in the Impact Change Discussion
  2. Complete the Power and Empowerment in Nursing assignment
Lesson 7: Critical Thinking and Decision Making
Timeframe:

Readings:

Textbook

  • Chapter 9: Thinking Critically, Making Decision, Solving Problems

Activities:

  1. Review Websites on Critical Thinking and Management
  2. Complete the Interview of a Nursing Manager discussion forum
Lesson 8: Communication
Timeframe:

Readings:

Textbook

  • Chapter 10: Communicating Effectively

Article

  • Negotiating and Resolving Conflicts: An Overview

Activities:

  1. Complete the Negotiating and Resolving Conflicts Discussion Forum
  2. Complete the Elevator Pitch Assignment
  3. Complete the course evaluation (SRTE)

Academic Integrity

Academic Integrity

Academic integrity is the pursuit of scholarly activity free from fraud and deceptions and is an educational objective of this institution. Academic dishonesty includes, but is not limited to:

  • cheating,
  • plagiarizing,
  • fabricating of information or citations,
  • facilitating acts of academic dishonesty by others,
  • having unauthorized possession of examinations,
  • making copies in any manner of exams or papers,
  • submitting work of another person or work previously used without informing the instructor, and
  • tampering with the academic work of other students.

At the beginning of each course, it is the responsibility of the instructor to provide a statement clarifying the application of academic integrity criteria to that course. A student charged with academic dishonesty will be given oral or written notice of the charge by the instructor. If students believe they have been falsely accused, they should seek redress through normal discussion with the instructor, department head, dean, or campus executive officer. If the instructor believes that the infraction is sufficiently serious to warrant referral of the case to the Office of Student Accountability and Conflict Response, or if the instructor will award a final grade of “F” in the course because of the infraction, the student and instructor will be afforded formal due process (review Academic Integrity information, policy, and procedure on the College of Nursing website).

How Academic Integrity Violations Are Handled

In cases where academic integrity is questioned, procedure requires an instructor to notify a student of suspected dishonesty before filing a charge and recommended sanction with the college. Procedures allow a student to accept or contest a charge. If a student chooses to contest a charge, the case will then be managed by the respective college or campus Academic Integrity Committee. If a disciplinary sanction also is recommended, the case will be referred to the Office of Student Accountability and Conflict Response..

All Penn State colleges abide by this Penn State policy, but review procedures may vary by college when academic dishonesty is suspected. Information about Penn State's academic integrity policy and college review procedures is included in the information that students receive upon enrolling in a course. To obtain that information in advance of enrolling in a course, please contact us.

Additionally, World Campus students are expected to act with civility and personal integrity; respect other students' dignity, rights, and property; and help create and maintain an environment in which all can succeed through the fruits of their own efforts. An environment of academic integrity is requisite to respect for oneself and others, as well as a civil community.

For More Information on Academic Integrity at Penn State

Please see the Academic Integrity Chart for specific college contact information or visit one of the following URLs:

Course Policies

Registration Status
Registration Status

All students in "Registration Not Complete" status must resolve issues before the first day of clinical or before the 10th day after classes begin, whichever comes first. Students who do not complete registration will not be able to remain in nursing clinical courses. University policy on completing registration can be found at the Office of the University Registrar.

Attendance, Student Responsibilities, and Conduct
  1. Attendance and participation in all scheduled classes is expected and will be monitored. Excessive absence can seriously affect a student's success in passing this course.
  2. If an evaluative event (exam, quiz, presentation or other form of assessment for grading) will be missed due to an unavoidable absence, the student must contact the instructor prior to the scheduled evaluative event.
    1. If the student does not contact the course coordinator/instructor prior to the evaluative event, it will be considered an unexcused absence and an opportunity to take a make-up exam will not be offered.
    2. Students will be held responsible for using only legitimate, unavoidable reasons for requesting a make-up in the event of a missed class or evaluative event. Requests for missing class or an evaluative event due to reasons that are based on false claims may be considered violations of the policy on Academic Integrity.
  3. Students are responsible for keeping track of changes in the course syllabus made by the instructor throughout the semester.
  4. Students are responsible for monitoring their grades.
  5. If extra credit assignments are offered, they must be offered to all students and should not be used to boost the grade of an individual student.
  6. Behaviors that disrupt other students' learning are not acceptable and will be addressed by the instructor.
  7. For severe and chronic problems with student disruptive behavior, please refer to Penn State Student Affairs Conduct Information for Faculty and Staff web site.
  8. Students are responsible for following appropriate netiquette (network etiquette) when communicating with their instructor and classmates. Pursuing a degree online has its challenges! We've created a series of tips and strategies to help you achieve your academic goals.
Additional Course Policies

For information about additional policies regarding Penn State Access Accounts; credit by examination; course tuition, fees, and refund schedules; and drops and withdrawals, please see the World Campus Student Center website.


Disclaimer: Please note that the specifics of this Course Syllabus are subject to change, and you will be responsible for abiding by any such changes. Your instructor will notify you of any changes.

Senate approval: 2003
Revised: 2007, Fall 2008, Fall 2011



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