Behavioral and Systems Management

Both behavior and system management complement the human relations approach to management. Their major impact can be found in the areas of fiscal management, budgeting, and the planning process. There are three major goals in behavioral management.

• a goal stated empirically;
• success not measured at 100%;
• a manner in which to measure success.

In coming lessons, the behavior-systems approach to management will be discussed and how it developed from the systems for accountability, planning, and fiscal management (listed below).

• Management by objectives (MBO);
• Program evaluation and review techniques (PERT);
• Programming, planning, and budgeting (PPB);
• Organizational development (OD);
• Zero-based budgeting.