Introduction to Marketing and Strategy Planning
Introduction to Marketing and Strategy Planning
    1. Introduction to Marketing and Strategy Planning
    2. Introduction and Objectives
    3. Lesson Road Map
    4. What is Marketing?
    5. Importance of Customer Satisfaction
    6. The Marketing Concept and Marketing Orientation
    7. Elements of Customer-Driven Marketing Strategy
    8. Four Ps of a Marketing Mix
    9. Competitive Advantage and Differentiation
    10. Social Responsibility and Marketing Ethics
    11. Concluding Remarks
    12. Activities

Lesson 1: Road Map

To Read:

Be sure to complete the reading assignments for Lesson 1 (listed in the Course Syllabus) before continuing with this lesson.

  1. Chapter 1 - Marketing's Value to Consumers, Firms, and Society
  2. Chapter 2 - Marketing Strategy Planning
  3. Rethinking Marketing (HBR, 2010)

After completing this lesson, you will do the following: