Task-Oriented Procedures

These types of job analyses focus on understanding a job by examining the tasks performed, usually in terms of what is accomplished. This method often includes breaking a job into specific elements

Here's an example of the steps typically taken when analyzing a job from a task-oriented perspective:

A Job Analyst develops a list of task statements (typically 300 or 500 per job)

A task statement is a precise statements of the task performed (e.g., "Wipes all surfaces with a clean, damp cloth to ensure a clean and safe work environment.").
Task statements include information about:

What is the action? (e.g., wipes)

To what is the action directed? (e.g., counter)

How is the action done/ with what? (e.g., cloth).

Why is the action done? (e.g., ensure cleanliness)

SMEs rate task statements according to different dimensions, such as:

frequency of completing that task as a part of the larger job

importance of the task for the larger job

difficulty of the task

consequences of errors made while trying to accomplish the task

Remember what SME stands for? - Subject Matter Expert

Examples of task-oriented techniques

Time and Motion Studies

Task Inventory Approach

Critical Incident Technique

Functional Job Analysis

We'll go through some of these techniques in more detail in a moment.

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