Introduction
One of the most difficult conversations you"ll have with a coworker is when they are doing poorly and you want to correct the situation. This conversation does not have to be negative. It can provide a great opportunity to help team members focus on their goals and boost their morale while correcting flaws that can hold them back. Effective managers develop the skill of providing feedback and guidance as needed. Determining when step-by-step guidance is required is critical to providing the correct type of feedback. Sometimes, team members need assistance clarifying goals or counseling. As discussed in the last lesson, mentoring is one way employees can obtain assistance in an organization.
Learning Objectives
After completing this lesson, you will be able to:
- identify characteristics of effective coaches and feedback.
- utilize techniques and strategies to coach others.
- give constructive feedback without making the recipient feel defensive.
- make others aware of openness to receiving constructive feedback.
- give objective self-feedback and check these perceptions with others.
Initial Work
Complete the Lesson 10 reading assignment listed in the course syllabus.