Course Introduction

1. Getting Started
2. Organizational Development and Change
3. Organizational Development Defined
4. Conceptualizing the Course Using the Congruence Model

Module 1: Leadership Communication in Times of Change

1. Module 1 Overview

2. Lesson 1: The Change Context

   2. Lesson 1 Overview
   3. The Organizational Environment
   4. A Path to Managed Change
   5. How Communication Becomes Chaos
   6. Chaos Becomes Culture
   7. Five Critical Messages Leaders Must Manage
   8. Message 1: Organizational Structure and Hierarchy
   9. Message 2: Financial Results
   10. Message 3: The Leader's Sense of His or Her Job
   11. Message 4: Time Management
   12. Message 5: Corporate Culture
   13. Lesson 1 References

3. Lesson 2: Organizational Development and the Impact on Communication

   14. Lesson 2 Overview
   15. Organizational Development and the Human Factor
   16. Your Anchor
   17. Definitions of Organization Development
   18. The Basics of Organizational Development
   19. A Path to Managed Change
   20. The Changes to Come
   21. Leading the Effort of Organization Development
   22. Organizational Culture
   23. A Model for Organization Development and Planned Change
24. Module Summary